Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Address Book Web Query service fails when you set the UseNormalizationRules parameter to "False" in Lync Server 2013

Address Book Web Query service fails when you set the UseNormalizationRules parameter to "False" in Lync Server 2013

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You run the Set-CsAddressBookConfiguration cmdlet together with the UseNormalizationRules parameter in a Microsoft Lync Server 2013 environment. The UseNormalizationRules parameter is set to False.
  • A user signs in to a Lync 2013 client.
  • The user uses the Lync 2013 client to search for another user who has a phone number.
In this scenario, the search result list for the user who has a phone number is not returned. Additionally, when you run the  Test-CSAddressBookService cmdlet to test the Address Book Web Query service, the cmdlet fails, and the following error message is returned:
Error Message : 403, Forbidden

↑ Back to the top

Cause

This issue occurs because Lync Server 2013 incorrectly counts the attributes of a user who has a phone number when Lync Server 2013 parses binary large object (BLOB) data. Therefore, an internal error message is returned to the Address Book Web Query service request.

↑ Back to the top

Resolution

To resolve this issue, install the following cumulative update:
2781547 Description of the cumulative update for Lync Server 2013: February 2013

Note After you install this update, you must also run the Update-CsAddressBook cmdlet in the Lync Server 2013 environment.

↑ Back to the top

More Information

For more information about the Set-CsAddressBookConfiguration cmdlet, go to the following Microsoft website:

General information about the Set-CsAddressBookConfiguration cmdlet
For more information about the release notes for Lync Server 2013, go to the following Microsoft website:

General information about the release notes for Lync Server 2013
For more information about the Test-CsAddressBookService cmdlet, go to the following Microsoft website:

General information about the Test-CsAddressBookService cmdlet
For more information about the Test-CsAddressBookWebQuery cmdlet, go to the following Microsoft website:

General information about the Test-CsAddressBookWebQuery cmdlet

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kberrmsg, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2785194
Revision : 1
Created on : 1/7/2017
Published on : 3/22/2013
Exists online : False
Views : 389