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Missed call notification for delegates who do not answer incoming calls in a Lync Server 2013 environment


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Symptoms

Consider the following scenario:
  • You have some delegates in a Microsoft Lync Server 2013 environment.
  • You configure the Simultaneous Ring feature to ring all delegates when you or one of the delegates receives an incoming call.
  • You or one of the delegates answers an incoming call.  
In this scenario, the delegates who do not answer the incoming call unexpectedly receive a missed call notification.

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Cause

This issue occurs because Lync Server 2013 incorrectly generates a missed call notification. 

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Resolution

To resolve this issue, install the following cumulative update:
2781550 Description of the cumulative update for Lync Server 2013, Core Components: February 2013

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Keywords: kbfix, kbqfe, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2785193
Revision : 1
Created on : 1/7/2017
Published on : 3/22/2013
Exists online : False
Views : 246