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Windows 8 upgrade hangs on Sony VAIO Z laptop

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Symptoms

Consider the following scenario:

  • You have a Sony VAIO Z laptop running Windows 7.
  • The VAIO Z laptop is attached to an external media dock.
  • You upgrade the system to Windows 8.

During the upgrade, the system can hang approximately at 48% during the installation.

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Cause

The upgrade does not complete due to an issue with the Windows 8 PCI driver. 

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Resolution

Steps to upgrade to Windows 8 successfully without the media docking station:


  • Copy the Windows 8 DVD files to the local hard disk drive, a USB flash drive, or a local storage device, then run the upgrade setup locally with the laptop disconnected from the docking station.

OR

  • While disconnected from the docking station, use a USB optical DVD drive connected to the VAIO Z via USB when performing the Windows 8 Upgrade via DVD.



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Keywords: kb

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Article Info
Article ID : 2781563
Revision : 1
Created on : 1/7/2017
Published on : 11/29/2012
Exists online : False
Views : 247