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RPC_S_SERVER_UNAVAILABLE (0x6BA) error code when you use a MAPI or CDO-based application in an Exchange Server 2010 environment

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Symptoms

Consider the following scenario:
  • You use a MAPI or Collaborative Data Objects (CDO)-based application to log on to a mailbox in a Microsoft Exchange Server 2010 environment.
  • Your user account is the last logon object on the remote procedure call (RPC) connection.
  • The application does not send a remote operation (ROP) request for more than 2 minutes.
  • The application tries to log you off from the mailbox.
In this scenario, the Microsoft Exchange RPC Client Access service throws a ServerUnavailableException exception. Additionally, the RPC_S_SERVER_UNAVAILABLE (0x6BA) error code is returned in the application.

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Resolution

To resolve this issue, install the following update rollup:
2803727 Description of Update Rollup 1 for Exchange Server 2010 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2781488
Revision : 1
Created on : 1/7/2017
Published on : 5/30/2013
Exists online : False
Views : 318