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Emoji characters and control glyphs are missing in Internet Explorer 10 in Windows 7 SP1 and Windows Server 2008 R2 SP1

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Symptoms

In Internet Explorer 10, emoji characters are not visible and control glyphs are missing on emoji-capable platforms that are running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1). Control glyphs include such elements as the arrow keys in the scrollbar.

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Resolution

To fix this problem, install the update for the Segoe UI symbol font in Windows 7 and Windows Server 2008 R2. For more information, click the following article number to go to the article in the Microsoft Knowledge Base:
2729094 An update for the Segoe UI symbol font in Windows 7 and in Windows Server 2008 R2 is available

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Keywords: KB2780340, kbsurveynew, kbtshoot

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Article Info
Article ID : 2780340
Revision : 2
Created on : 2/26/2013
Published on : 2/26/2013
Exists online : False
Views : 421