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You cannot open Chinese help in a Chinese language version of SQL Server 2012 SP1 PowerPivot for Excel 2010

Symptoms

Assume that you press F1 to open the Help file in a Chinese language version of Microsoft SQL Server 2012 Service Pack 1 (SP1) PowerPivot for Microsoft Excel 2010. However, the English version of the Help file opens.

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Cause

This issue occurs because the Chinese language version of the Help file is installed in an incorrect location.

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Resolution


To have us move the Help file to the correct location for you, go to the "Fix it for me" section. If you prefer to move the Help file to the correct location yourself, go to the "Let me fix it myself" section.


Fix it for me

To move the Help file to the correct location automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

For Windows 8, Windows 7, Windows Server 2012 or Windows Server 2008 R2


For Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003

Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.


Let me fix it myself

To resolve this issue, move the Help file to the correct location. To do this, follow these steps:
  1. Copy the AS_BIAddin.chm file that is in the following location:
    <System drive>\Program Files\Microsoft Analysis Services\AS Excel Client\110\zh-Hans
  2. Move the AS_BIAddin.chm file to the following location:
    <System drive>\Program Files\Microsoft Analysis Services\AS Excel Client\110\zh-CHS

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbtshoot, kbsurveynew, kbexpertiseadvanced, kbfixme, kbmsifixme, kb

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Article Info
Article ID : 2779056
Revision : 1
Created on : 1/7/2017
Published on : 5/3/2013
Exists online : False
Views : 113