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Error message when you use OneNote: "We can't sync this section because you don't have write permissions"

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Symptoms

Symptom 1

When you use Microsoft OneNote, you receive the following error message in the sync status dialog box for a notebook:

We're sorry. We can't sync this section because you don't have write permissions. Talk to your administrator to resolve the issue. (Error code: 0xE4010071)"

Symptom 2

You cannot open a notebook from a read-only SharePoint Server 2013 site by using OneNote. 

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Cause

This issue occurs because the site was changed to read-only mode for an upgrade. If you are on a server that is being upgraded, this issue might be occurring because your administrator changed the site to read-only mode.

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Workaround

If you have the notebook open, it will stay in read-only mode until the administrator turns off read-only mode. 

If you do not have the notebook open, you may be unable to open it while the site is in read-only mode. We recommend that you ask your administrator to turn off read-only mode. However, if this is not an option, you can follow these steps to work around the issue.

Note This workaround is intended only for users who cannot open the notebook by using OneNote. The workaround lets users access the notebook temporarily. The temporary copy of the notebook cannot receive changes from other users. 
  1. Open the SharePoint site, and then open the library that contains the notebook.
  2. In the Connect & Export area on the LIBRARY tab, click Open with Explorer.
  3. Copy the notebook folder that contains the section files to the local computer, and then open the section files by using OneNote.

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Keywords: kbsurveynew, kbtshoot, kbexpertiseinter, kb

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Article Info
Article ID : 2777002
Revision : 1
Created on : 1/7/2017
Published on : 11/23/2012
Exists online : False
Views : 287