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BUG: Campaign Ad URL Cannot Contain an Apostrophe

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This article was previously published under Q277469

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Symptoms

In Commerce Server, if you create a new ad whose type is anything other than HTML or Non-Clickable Image for a customer, and the ad contains an apostrophe in the URL property, you may receive the following error message in the Ad_Display section:
"The control could not load. Please contact your system administrator."

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Cause

The Commerce Server Business Desk allows you to enter apostrophes in the URL field of the Campaign Manager Customer Properties. When a new ad is created for a customer, the image URL is automatically populated from the URL property of the customer for which the ad is created. The Advertisement Editor incorrectly handles the apostrophe, resulting in an error.

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Resolution

Remove the apostrophe from the URL property of the ad, and then recreate the ad.

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Status

Microsoft has confirmed that this is a problem in Commerce Server 2000.

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Keywords: KB277469, kbpending, kbbug

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Article Info
Article ID : 277469
Revision : 2
Created on : 10/18/2002
Published on : 10/18/2002
Exists online : False
Views : 345