Hotfix information
A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:
PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.How to obtain the Microsoft Dynamics NAV hotfix or update files
After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.
The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the
File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.
If you click
Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.
If you click
Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the e-mail.
If you click
Cancel, the download process stops.
How to install a Microsoft Dynamics NAV hotfix or an update file
The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To resolve this problem, follow these steps:
- Download the hotfix file for your local version.
- Import the .fob file into an unmodified Microsoft Dynamics NAV 2013 database.
- Replace the existing objects in the database.
Note For the North American version of Microsoft Dynamics NAV 2013, see Known Issues in
Release Notes for Microsoft Dynamics NAV 2013 about problems with US captions and strings. If you have not installed the English (US) language module in the North American version of Microsoft Dynamics NAV 2013 database, install the English (US) language module after you import the objects in this hotfix.
File information
The following versions of this hotfix have the file attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel:
- The Australian version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVAU7.00.fob | Not applicable | 53,460,260 | 19-Nov-12 | 5:02 | Not applicable | NAVAU7.00.txt | Not applicable | 33,432,016 | 19-Nov-12 | 5:08 | Not applicable |
- The Danish version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVDK7.00.fob | Not applicable | 12,391,568 | 19-Nov-12 | 1:18 | Not applicable | NAVDK7.00.txt | Not applicable | 6,990,510 | 19-Nov-12 | 1:08 | Not applicable |
- The French version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVFR7.00.fob | Not applicable | 24,454,818 | 13-Nov-12 | 8:41 | Not applicable | NAVFR7.00.txt | Not applicable | 14,923,074 | 13-Nov-12 | 8:41 | Not applicable |
- The German version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVDE7.00.fob | Not applicable | 30,637,077 | 09-Nov-12 | 5:19 | Not applicable | NAVDE7.00.txt | Not applicable | 20,119,148 | 09-Nov-12 | 5:19 | Not applicable |
- The United Kingdom version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVGB7.00.fob | Not applicable | 44,868,584 | 19-Nov-12 | 1:27 | Not applicable | NAVGB7.00.txt | Not applicable | 27,306,494 | 19-Nov-12 | 1:33 | Not applicable |
- The Indian version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVIN7.00.fob | Not applicable | 89,483,705 | 14-Nov-12 | 8:39 | Not applicable | NAVIN7.00.txt | Not applicable | 58,253,016 | 14-Nov-12 | 8:37 | Not applicable |
- The Italian version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVIT7.00.fob | Not applicable | 50,934,016 | 13-Nov-12 | 8:29 | Not applicable | NAVIT7.00.txt | Not applicable | 33,066,852 | 13-Nov-12 | 8:27 | Not applicable |
- The New Zealand version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVNZ7.00.fob | Not applicable | 53,455,797 | 19-Nov-12 | 5:27 | Not applicable | NAVNZ7.00.txt | Not applicable | 33,430,109 | 19-Nov-12 | 5:25 | Not applicable |
- The Netherlands version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVNL7.00.fob | Not applicable | 16,707,526 | 21-Nov-12 | 6:01 | Not applicable | NAVNL7.00.txt | Not applicable | 8,701,585 | 21-Nov-12 | 5:59 | Not applicable |
- The North American version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVNA7.00.fob | Not applicable | 79,658,748 | 22-Nov-12 | 15:09 | Not applicable | NAVNA7.00.txt | Not applicable | 53,449,398 | 22-Nov-12 | 15:07 | Not applicable |
- The Spanish version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVES7.00.fob | Not applicable | 66,509,234 | 09-Nov-12 | 5:20 | Not applicable | NAVES7.00.txt | Not applicable | 44,436,746 | 09-Nov-12 | 5:20 | Not applicable |
- The Swedish version of this hotfix has the file attributes that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|
NAVSE7.00.fob | Not applicable | 29,049,349 | 22-Nov-12 | 3:57 | Not applicable | NAVSE7.00.txt | Not applicable | 19,590,265 | 22-Nov-12 | 3:55 | Not applicable |
|
Prerequisites
You must have one of the following products installed to apply this hotfix:
- The Australian version of Microsoft Dynamics NAV 2013
- The Danish version of Microsoft Dynamics NAV 2013
- The French version of Microsoft Dynamics NAV 2013
- The German version of Microsoft Dynamics NAV 2013
- The United Kingdom version of Microsoft Dynamics NAV 2013
- The Indian version of Microsoft Dynamics NAV 2013
- The Italian version of Microsoft Dynamics NAV 2013
- The New Zealand version of Microsoft Dynamics NAV 2013
- The Netherlands version of Microsoft Dynamics NAV 2013
- The North American version of Microsoft Dynamics NAV 2013
- The Spanish version of Microsoft Dynamics NAV 2013
- The Swedish version of Microsoft Dynamics NAV 2013