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"Sorry, we could not open 'File Name'" error message when you try to update a link in an Excel workbook from a OneDrive (formerly SkyDrive) client application

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Consider this scenario:
  • You install a Microsoft OneDrive (formerly SkyDrive) client application on a computer that has�Microsoft Excel 2013 installed.
  • You log on to the OneDrive (formerly SkyDrive) client application.
  • You move an Excel workbook (.xlsx file) from the local disk to the local OneDrive (formerly SkyDrive) folder.
  • The workbook contains links to another workbook that is stored on the local disk.�
  • You open the workbook from the OneDrive (formerly SkyDrive) client application.
  • You try to update the links in the workbook.

In this scenario, you cannot update the links in the workbook. Additionally, you receive the following error message:
Sorry, we could not open File Name.

When you click OK, you receive the following error message:
Microsoft Excel cannot access the file File Name. There are several possible reasons:
The file name or path does not exist.
The file is being used by another program.
The workbook you are trying to save has the same name as a currently open workbook.

Note The File Name�in the error message is�the HTTP path�of the source file that the�link references.

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This issue occurs because the links are changed to point to OneDrive (formerly SkyDrive) locations. This occurs when you move the workbook to the OneDrive (formerly SkyDrive) folder.�

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To work around this issue, follow these steps:
  1. Move the workbook back to the original location.
  2. Open the workbook in Excel 2013, and make sure that the links are correct.�
  3. Click Save As under the FILE tab, and then save the workbook to a OneDrive (formerly SkyDrive) location.

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Keywords: KB2769342, kbprb, kbexpertiseinter, kbinfo, kbsurveynew

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Article Info
Article ID : 2769342
Revision : 2
Created on : 2/19/2014
Published on : 2/19/2014
Exists online : False
Views : 245