Troubleshoot product stability issues in Outlook using diagnostics

Microsoft Outlook may crash or open slowly when you start the program, when you perform various tasks in Outlook, or when you close Outlook. This can be very frustrating, because the problem usually occurs randomly. This random behavior makes it difficult to determine the cause of the crash.

This article contains links to resources that you can use to help you better isolate common causes of these problems in Outlook.

To help you resolve product stability issues in Outlook, please select the article in the Microsoft Knowledge Base from the following list that matches your version of Outlook. These articles will guide you through a complete diagnostic process that should help you isolate common causes of product instability.

• Outlook 2010 or Outlook 2013
  
  2632425 How to troubleshoot crashes in Outlook 2010 and Outlook 2013
• Outlook 2007
  2000071 Outlook 2007: Troubleshooting Outlook Crashes
• Outlook 2003
  2764344 Outlook 2003: Troubleshooting Outlook Crashes

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.