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Windows 8 will not enter Airplane Mode with Bluetooth headset

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Symptoms

Consider the following scenario:

  • You have a Windows 8 system and a Bluetooth headset.
  • You are listening to audio over the Bluetooth headset.
  • When you try to enable "Airplane Mode" through the Wireless menu under PC Settings, Windows 8 fails to go into "Airplane Mode."

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Cause

On systems with a USB-based Bluetooth radio, the audio stack may have a handle open to the Bluetooth headset, preventing the headset from being disabled. This in turn will prevent the Bluetooth radio from being disabled.

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Resolution

Stop the audio playback and disconnect or power off the Bluetooth headset before attempting to enable "Airplane Mode".

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Keywords: kb

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Article Info
Article ID : 2762519
Revision : 1
Created on : 1/7/2017
Published on : 11/2/2012
Exists online : False
Views : 318