Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "The signup domain 'org' derived from '<TenantDomainName>.org' is not a valid domain" error message when you use the Hybrid Configuration wizard in an Exchange Server 2010 environment

"The signup domain 'org' derived from '<TenantDomainName>.org' is not a valid domain" error message when you use the Hybrid Configuration wizard in an Exchange Server 2010 environment

View products that this article applies to.

Symptoms

Assume that you try to configure a Microsoft Office 365 and Microsoft Exchange Server 2010 hybrid environment for Outlook Live users in a Microsoft Exchange Server 2010 environment. To do this, you use the Hybrid Configuration wizard. Additionally, the domain names of the Outlook Live users use the following format:
TenantDomainName.org

In this situation, you cannot configure the hybrid environment, and you receive the following error message:
The signup domain 'org' derived from 'TenantDomainName.org' is not a valid domain.

↑ Back to the top

Cause

This issue occurs because the Hybrid Configuration wizard assumes that the domain names of the Outlook Live users use the following format:

TenantDomainName.onmicrosoft.com

↑ Back to the top

Resolution

To resolve this issue, install the following update rollup:
2746164 Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about the Hybrid Configuration wizard, go to the following Microsoft website:
Understanding the Hybrid Configuration wizard

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2760999
Revision : 1
Created on : 1/7/2017
Published on : 2/12/2013
Exists online : False
Views : 345