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Error 80004005 "Component Execution failed" for Commerce.CSFLoadHistory

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This article was previously published under Q275734

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Symptoms

When a profile is passed as a Dictionary object, you may receive the following error message:
80004005 - Component Execution failed for component[0x1] hr: 0x80004005
ProgID: Commerce.CSFLoadHistory.1
Dictionary error: Value for key 'userprofile' in dictionary 'context' missing (expected a variant of type 9)
Error:5B - Object variable or With block variable not setGetContent returned no Ads.

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Cause

The Content Selection object can take a User Profile as an optional parameter. This error occurs because the profile is passed as a Dictionary object rather than as a Profile object, and the LoadHistory and SaveHistory components of the Advertising pipeline are set to load and save the history from and to a Profile object.

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Resolution

If a Profile object is going to be passed to the Content Selection object, set the LoadHistory component to load the history from a User Profile object and the SaveHistory component to save the history to a User Profile object as follows:
  1. Open the Commerce Server Pipeline Editor.
  2. Open the Advertising pipeline, named Advertising.pcf, for your Web site.
  3. In the Load Context stage, double-click LoadHistory.
  4. On the Load History tab, select the User Profile Object radio button, and then click OK.
  5. In the Load Context stage, double-click SaveHistory.
  6. On the Save History tab, select the User Profile Object radio button, and then click OK.
  7. Click Save to save the changes to the pipeline.
  8. At a command prompt, type the following command:
    IISRESET

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Keywords: kbprb, kbpending, KB275734

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Article Info
Article ID : 275734
Revision : 2
Created on : 10/18/2002
Published on : 10/18/2002
Exists online : False
Views : 404