Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Event ID 9682 does not record the folder name when you delete a public folder in an Exchange Server 2010 environment

Event ID 9682 does not record the folder name when you delete a public folder in an Exchange Server 2010 environment

View products that this article applies to.

Symptoms

Assume that you have a computer that has the Microsoft Exchange Server 2010 installed. When a user who has sufficient permission deletes a public folder, event ID 9682 that is used to identify who deletes the public folder is logged in the Application log on the Mailbox server. However, the folder name is empty, and the event log resembles the following:

↑ Back to the top

Cause

This issue occurs because Exchange 2010 does not set a certain attribute that is related to the public folder name before Exchange 2010 displays the event.

↑ Back to the top

Resolution

To resolve this issue, install the following update rollup:
2803727 Description of Update Rollup 1 for Exchange Server 2010 Service Pack 3

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about the issue, click the following article number to go to the article in the Microsoft Knowledge Base:
891968 Description of a hotfix that enables Exchange Server 2003 to log an event when a user deletes a public folder

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2751628
Revision : 1
Created on : 1/7/2017
Published on : 6/6/2013
Exists online : False
Views : 357