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[SDP 3][cae41a93-53b6-455a-a5b2-2140b3e8a7c6] Microsoft Dynamics RMS Diagnostic


Summary

The Microsoft Dynamics RMS Diagnostic analyzes and collects information about the Microsoft Dynamics RMS system.

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More Information

This article describes the information that is collected by the Microsoft Dynamics RMS Diagnostic.

Information that is collected

Operating system
Description
File name
Machine Name
ResultReport.xml
OS Name
ResultReport.xml
Build
ResultReport.xml
Time Zone/Offset
ResultReport.xml
Last Reboot/Uptime
ResultReport.xml
AntiMalware
ResultReport.xml
User Account Control
ResultReport.xml
UserName
ResultReport.xml
Computer system
Description
File name
Computer Model
ResultReport.xml
Processor(s)
ResultReport.xml
Machine
SERVERDATABASE_WhoAmI.txt
RMS Store Operations configuration information
Description
File name
AccountDefaultID
ResultReport.xml
AccountMonthlyClosingDay
ResultReport.xml
CostUpdateMethod
ResultReport.xml
HQCreationDate
ResultReport.xml
LastUpdated
ResultReport.xml
LayawayDeposit
ResultReport.xml
LimitItem
ResultReport.xml
LimitPurchase
ResultReport.xml
LimitTimeFrame
ResultReport.xml
LimitType
ResultReport.xml
SerialNumber
ResultReport.xml
StoreID
ResultReport.xml
SyncID
ResultReport.xml
TaxSystem
ResultReport.xml
VATRegistrationNumber
ResultReport.xml
ID
ResultReport.xml
StoreName
ResultReport.xml
StoreAddress1
ResultReport.xml
StoreCity
ResultReport.xml
StoreZip
ResultReport.xml
StorePhone
ResultReport.xml
QuoteExpirationDays
ResultReport.xml
BackOrderExpirationDays
ResultReport.xml
LayawayExpirationDays
ResultReport.xml
WorkOrderDueDays
ResultReport.xml
LayawayFee
ResultReport.xml
ReceiptCount
ResultReport.xml
ReceiptCount2
ResultReport.xml
EDCTimeout
ResultReport.xml
WorkOrderDeposit
ResultReport.xml
PriceCalculationRule
ResultReport.xml
Options
ResultReport.xml
TaxBasis
ResultReport.xml
TaxField
ResultReport.xml
ItemTaxID
ResultReport.xml
DBTimeStamp
ResultReport.xml
DefaultTenderID
ResultReport.xml
Options2
ResultReport.xml
VoucherExpirationDays
ResultReport.xml
EnableGlobalCustomers
ResultReport.xml
DefaultGlobalCustomer
ResultReport.xml
Options3
ResultReport.xml
Options4
ResultReport.xml
NextAutoAccountNumber
ResultReport.xml
AccountingInterface
ResultReport.xml
SQL configuration
Description
File name
SQLServerName
ResultReport.xml
SQLDB
ResultReport.xml
RMS column information
Description
File name
RMS Column Information (.csv):
<ComputerName>_RMS_Column_Information.csv
RMS Column Information (.txt):
<ComputerName>_RMS_Column_Information.txt
RMS miscellaneous system configuration files
Description
File name
Text files (.txt)
<ComputerName>_HookCount.txt
Text files (.txt)
<ComputerName>_hotfixes.txt
Text files (.txt)
<ComputerName>_HQClientTimeout.txt
Text files (.txt)
<ComputerName>_HQManagerPath.txt
Text files (.txt)
<ComputerName>_HQManagerTemplates.txt
Text files (.txt)
<ComputerName>_ipconfig.txt
Text files (.txt)
<ComputerName>_MSFTSQLSVR.txt
Text files (.txt)
<ComputerName>_MSSQLSERVER.txt
Text files (.txt)
<ComputerName>_OleforRetail.txt
Text files (.txt)
<ComputerName>_RMS_Column_Information.txt
Text files (.txt)
<ComputerName>_RMS_Configuration.txt
Text files (.txt)
<ComputerName>_RMS_Items.txt
Text files (.txt)
<ComputerName>_RMS_Sql_Triggers.txt
Text files (.txt)
<ComputerName>_RMS_Store.txt
Text files (.txt)
<ComputerName>_RMS_VersionHistory.txt
Text files (.txt)
<ComputerName>_software_installed.txt
Text files (.txt)
<ComputerName>_SOManagerPath.txt
Text files (.txt)
<ComputerName>_SOManagerTemplates.txt
Text files (.txt)
<ComputerName>_sqlProtocols.txt
Text files (.txt)
<ComputerName>_SqlServices.txt
Text files (.txt)
<ComputerName>_SQLVersionInfo.txt
Text files (.txt)
<ComputerName>_systeminfo.txt
Text files (.txt)
<ComputerName>_WhoAmI.txt
RMS SQL triggers
Description
File name
RMS Sql Triggers (.csv)
<ComputerName>_RMS_Sql_Triggers.csv
RMS Sql Triggers (.txt)
<ComputerName>_RMS_Sql_Triggers.txt
RMS Store information
Description
File name
RMS Store Information (.csv)
<ComputerName>_RMS_Store.csv
RMS Store Information (.txt)
<ComputerName>_RMS_Store.txt
RMS Store Operations configuration information
Description
File name
RMS Store Operations Configuration Information (.csv)
<ComputerName>_RMS_Configuration.csv
RMS Store Operations Configuration Information (.txt)
<ComputerName>_RMS_Configuration.txt
RMS version history
Description
File name
RMS Version History (.csv)
<ComputerName>_RMS_VersionHistory.csv
RMS Version History (.txt)
<ComputerName>_RMS_VersionHistory.txt
Microsoft SQL Server version
Description
File name
Sql Server Version (.csv)
<ComputerName>_SQLVersioninfo.csv
Sql Server Version (.txt)
<ComputerName>_SQLVersioninfo.txt

Event log files
Description
File name
Application (.csv) 
<ComputerName>_evt_Application.csv
Application (.evtx) 
<ComputerName>_evt_Application.evtx
Application (.txt) 
<ComputerName>_evt_Application.txt
System (.csv) 
<ComputerName>_evt_System.csv
System (.evtx) 
<ComputerName>_evt_System.evtx
System (.txt) 
<ComputerName>_evt_System.txt
Rule detection summary

RuleID
Title
Description
RC_RMS_Duplicate_Batches
RMS Duplicate Batches Found
This diagnostic tool has found duplicate Batches within the current configuration.
RC_RMS_Duplicate_Customers
RMS Duplicate Customers Found
This diagnostic tool has found duplicate customers within the current configuration.
RC_RMS_Duplicate_Items
RMS Duplicate Items Found
This diagnostic tool has found duplicate Items within the current configuration.

Additional Information

In addition to the files that are collected and listed here, this troubleshooter can detect one or more of the following situations:

  • You must be in the administrators group on the computer from where the diagnostic is run.

References

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
973559 Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7



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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2749474
Revision : 1
Created on : 1/7/2017
Published on : 11/2/2012
Exists online : False
Views : 61