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[SDP 3][8f07621f-0060-43e0-bbca-733f3d028248] Microsoft Dynamics AX SCM Diagnostic


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Summary

The Microsoft Dynamics AX SCM Diagnostic analyzes and collects information about the Microsoft Dynamics AX Supply Chain Management module.

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More Information

This article describes the information that the Microsoft Dynamics SCM diagnostic collects.

Information that is collected

AX Version and Configuration information for client computer
Description
File name
Application Version
ResultReport.xml
Company
ResultReport.xml
Logged in as
ResultReport.xml
Language
ResultReport.xml
Connected to AOS
ResultReport.xml
Configuration Used
ResultReport.xml
Installed Layers
ResultReport.xml
Is Machine an AOS
ResultReport.xml
Is Machine a TerminalServer
ResultReport.xml
RegisteredCompanyName
ResultReport.xml
Serial number
ResultReport.xml
Client WSDLPort
ResultReport.xml
AOS WSDLPort
ResultReport.xml
AX 2012 Model Layer and hotfix information
Description
File name
Model Layer Metadata and hotfix information
{Computername}_AX2012ModelMetaDataAndHotFixInfo.htm
Model Layer Metadata and hotfix information
{Computername}_AX2012ModelMetaDataAndHotFixInfo.xml
2012 AX Kernel hotfixes that are installed
Description
File name
AX Kernel Hotfixes Installed
{Computername}_AX_Kernel_Hotfixes_Installed.htm
Parameters Configuration Tables
Description
File name
LedgerParameters
{Computername}_LedgerParameters.csv
LedgerParameters
{Computername}_LedgerParameters.txt
COSParameters
{Computername}_COSParameters.csv
COSParameters
{Computername}_COSParameters.txt
VendParameters
{Computername}_VendParameters.csv
VendParameters
{Computername}_VendParameters.txt
CustParameters
{Computername}_CustParameters.csv
CustParameters
{Computername}_CustParameters.txt
PurchParameters
{Computername}_PurchParameters.csv
PurchParameters
{Computername}_PurchParameters.txt
InventParameters
{Computername}_InventParameters.csv
InventParameters
{Computername}_InventParameters.txt
ReqParameters
{Computername}_ReqParameters.csv
ReqParameters
{Computername}_ReqParameters.txt
ProdParameters
{Computername}_ProdParameters.csv
ProdParameters
{Computername}_ProdParameters.txt
RouteParameters
{Computername}_RouteParameters.csv
RouteParameters
{Computername}_RouteParameters.txt
SystemParameters
{Computername}_SystemParameters.csv
SystemParameters
{Computername}_SystemParameters.txt
JmgParameters
{Computername}_JmgParameters.csv
JmgParameters
{Computername}_JmgParameters.txt
ProjParameters
{Computername}_ProjParameters.csv
ProjParameters
{Computername}_ProjParameters.txt
SMAParameters
{Computername}_SMAParameters.csv
SMAParameters
{Computername}_SMAParameters.txt
SMAParametersSubscription
{Computername}_SMAParametersSubscription.csv
SMAParametersSubscription
{Computername}_SMAParametersSubscription.txt
HRMParameters
{Computername}_HRMParameters.csv
HRMParameters
{Computername}_HRMParameters.txt
BudgetParameters
{Computername}_BudgetParameters.csv
BudgetParameters
{Computername}_BudgetParameters.txt
AssetParameters
{Computername}_AssetParameters.csv
AssetParameters
{Computername}_AssetParameters.txt
BankParameters
{Computername}_BankParameters.csv
BankParameters
{Computername}_BankParameters.txt
TrvParameters
{Computername}_TrvParameters.csv
TrvParameters
{Computername}_TrvParameters.txt
EMSParameter
{Computername}_EMSParameter.csv
EMSParameter
{Computername}_EMSParameter.txt
EcoResProductParameters
{Computername}_EcoResProductParameters.csv
EcoResProductParameters
{Computername}_EcoResProductParameters.txt
HcmSharedParameters
{Computername}_HcmSharedParameters.csv
HcmSharedParameters
{Computername}_HcmSharedParameters.txt
KMKnowledgeCollectorParameters
{Computername}_KMKnowledgeCollectorParameters.csv
KMKnowledgeCollectorParameters
{Computername}_KMKnowledgeCollectorParameters.txt
Virtualization information
Description
File name
Virtualization Information Output
{Computername}_Virtualization.txt
{Computername}_Virtualization.html

Rule Detection summary
Rule ID
Title
Description
SCM_Rule_4604
Purchase Order Invoicing incorrect Inventory quantities
Purchase Order Packing Slips were matched to a Vendor Invoice that has an incorrect quantity. Packing Slip quantity does not equal the Invoiced quantity to which the Packing Slip is matched.
SCM_Rule_4605
Pending PO invoices exist which might prevent users from Invoice updating purchase orders
During purchase order invoicing and matching, a record is created in the PurchParmTable that has a job status of Waiting. This record prevents other users from matching an invoice to the same packing slip. However, if the client session is disconnected, this record remains in the PurchParmTable table. This record prevents all users from matching a new invoice against this packing slip. This issue can be easily fixed by deleting the record. To do this, access Accounts receivable, Inquiries, History, and then Invoice history and matching details or Approval journal history and matching details when the invoice was initiated from the Approval journal or the Invoice pool.
SCM_Rule_4606
Subledger journals exist which are waiting to be transferred to the ledger
Microsoft Dynamics AX 2012 introduced the option to delay posting the sub ledger journals to the ledger. This option helps improve performance and uses batch functionality to balance the load and summarize ledger transactions.
However, if the sub ledger journals are waiting to be transferred, customers do not see the expected ledger transactions when they post from any of the sub ledgers, such as Accounts payable (purchasing), Accounts receivable (sales), or Inventory.
A possible reason why the sub ledger journals are not transferred is batch server settings problems. For example, this issue can occur in the scenario in which the AOS is not set up as a batch server, and the Batch group, which is set up to transfer the sub ledger journals, is not assigned to any batch server.
WSDL_Rule_4792
Client WSDL Port number differs from AOS WSDL Port number
Check the AX Client Configuration and the AX Server Configuration to make sure that the WSDL ports are configured correctly.
RC_RC_Verify_SYSBCPROXYUSERACCOUNT
Business Connector Proxy account setup - Active Directory and SYSBCPROXYUSERACCOUNT table validation
The diagnostic found that there is no record that corresponds to the Business Connector Proxy account setup (table SYSBCPROXYUSERACCOUNT) in Active Directory Domain Services.
RC_AX2012RTMVersion
Microsoft Dynamics AX 2012 RTM version detected without Rollups
We recommend that you apply the latest service pack and/or rollups to your system.

Hotfixes released for Microsoft Dynamics AX 2012
RC_AXRTMVersion
Microsoft Dynamics AX 2009 RTM version detected without Rollups
We recommend that you apply the latest service pack and/or rollups to your system.

Hotfixes released for Microsoft Dynamics AX 2009
RC_AXSP1Version
Microsoft Dynamics AX 2009 SP1 version detected without Rollups
We recommend that you apply the latest service pack and/or rollups to your system.

Hotfixes released for Microsoft Dynamics AX 2009

More information

In addition to the files that are collected and listed here, this troubleshooter can detect one or more of the following situations:
  • The user must exist in the administrators group on the computer from where the diagnostic is being run.
  • Start the diagnostic from a computer that is running a Microsoft Dynamics AX 2009 or Microsoft Dynamics AX 2012 Client application.

References

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
973559 Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) when it is used with Windows 7 or Windows Server 2008 R2

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2749471
Revision : 1
Created on : 1/7/2017
Published on : 9/26/2012
Exists online : False
Views : 325