Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Error installing the Report Authoring Extension for Microsoft Dynamics CRM 2011 on Windows 8

Error installing the Report Authoring Extension for Microsoft Dynamics CRM 2011 on Windows 8

View products that this article applies to.

Symptoms

When attempting to install the Microsoft Dynamics CRM 2011 Report Authoring Extension on a Windows 8 machine, users may receive the error message below:

"Microsoft Dynamics CRM Report Authoring Extension Setup Failed to find Windows Identity Foundation setup package For additional details see logfile
C:\Users\<user>\AppData\Roaming\Microsoft\MSCRM\Logs\BIDSExtensionsSetup.log."

↑ Back to the top

Cause

The Windows Identity Foundation 3.5 feature component is not active on the Operating System.

↑ Back to the top

Resolution

Enable Windows Identity Foundation 3.5:

1. In the Start menu, right-click, and then select All Apps

2. Under the Windows System group, select Control Panel

3. Click on Programs, and then click Programs and Features

4. In the left menu, click Turn Windows features on or off

5. Scroll through the list until Windows Identity Foundation 3.5 is found

↑ Back to the top

More Information

In Windows 7 systems, the Microsoft Dynamics CRM 2011 setup program will detect if the Windows Identity Foundation update is installed on the system. If the update is not present, the setup program will automatically install the update during installation. However, if this update is removed after installation, the configuration process will fail with the same error mentioned in this article. 

Windows 8 includes Windows Identity Foundation 3.5 out of the box, but is disabled by default. 

↑ Back to the top

Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2745961
Revision : 1
Created on : 1/7/2017
Published on : 8/24/2012
Exists online : False
Views : 195