XADM: Delegate Permissions Assigned Through a Distribution List Do Not Work

When you use Microsoft Outlook to give a distribution list delegate access to a mailbox, members of that distribution list who try to send mail as that mailbox receive an error message that states that they do not have permission to send of behalf of that user.

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Information Store

Grant delegate access to the individual users rather than through a distribution list.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.