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  2. Lsass.exe process crashes when an application uses an incorrect CredGroup object to call the SpAcceptLsaModeContext function on a computer that is running Windows 7 or Windows Server 2008 R2

Lsass.exe process crashes when an application uses an incorrect CredGroup object to call the SpAcceptLsaModeContext function on a computer that is running Windows 7 or Windows Server 2008 R2

View products that this article applies to.

Symptoms

Assume that you run an application on a computer that is running Windows 7 or Windows Server 2008 R2. When the application calls the SpAcceptLsaModeContext function by using a CredGroup object that differs from the CredGroup object in the security context, the Lsass.exe process crashes.

For example, when Microsoft Forefront Threat Management Gateway tries to validate credentials by using an SSL connection, the Lsass.exe process crashes.

Note If the Lsass.exe process crashes on the main Domain Controller, you cannot use functions that are related to user authentication on a client computer in the environment. Additionally, after the Lsass.exe process crashes, you receive Group Policy errors, authentication errors, and connection errors on the client computer.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760
    0.21xxx    		Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.22xxx    		Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.21331369,36027-Sep-201223:18x86
Ksecdd.sys6.1.7600.2133167,46427-Sep-201217:21x86
Ksecpkg.sys6.1.7600.21331134,02427-Sep-201217:21x86
Lsasrv.dll6.1.7600.213311,037,31227-Sep-201217:06x86
Lsasrv.mofNot applicable13,78022-Jul-200923:19Not applicable
Lsass.exe6.1.7600.2133122,01627-Sep-201214:46x86
Secur32.dll6.1.7600.2133122,01627-Sep-201217:09x86
Sspicli.dll6.1.7600.2133199,84027-Sep-201217:10x86
Sspisrv.dll6.1.7600.2133115,36027-Sep-201214:46x86
Cng.sys6.1.7601.22121369,85628-Sep-201205:30x86
Ksecdd.sys6.1.7601.2212167,44028-Sep-201205:19x86
Ksecpkg.sys6.1.7601.22121136,58428-Sep-201205:19x86
Lsasrv.dll6.1.7601.221211,039,36028-Sep-201204:49x86
Lsasrv.mofNot applicable13,78012-Nov-201023:53Not applicable
Lsass.exe6.1.7601.2212122,01627-Sep-201215:11x86
Secur32.dll6.1.7601.2212122,01628-Sep-201204:52x86
Sspicli.dll6.1.7601.2212199,84028-Sep-201204:53x86
Sspisrv.dll6.1.7601.2212115,87227-Sep-201215:11x86
Ncrypt.dll6.1.7601.22121220,16028-Sep-201204:50x86
Schannel.dll6.1.7600.21331225,28027-Sep-201217:09x86
Schannel.dll6.1.7601.22121247,80828-Sep-201204:52x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.21331459,22428-Sep-201200:45x64
Ksecdd.sys6.1.7600.2133195,60028-Sep-201200:46x64
Ksecpkg.sys6.1.7600.21331152,43228-Sep-201200:46x64
Lsasrv.dll6.1.7600.213311,445,37627-Sep-201217:28x64
Lsasrv.mofNot applicable13,78022-Jul-200923:34Not applicable
Lsass.exe6.1.7600.2133130,72027-Sep-201214:59x64
Secur32.dll6.1.7600.2133128,16027-Sep-201217:31x64
Sspicli.dll6.1.7600.21331135,68027-Sep-201217:32x64
Sspisrv.dll6.1.7600.2133128,16027-Sep-201217:32x64
Cng.sys6.1.7601.22121458,71228-Sep-201205:46x64
Ksecdd.sys6.1.7601.2212195,60028-Sep-201205:32x64
Ksecpkg.sys6.1.7601.22121154,48028-Sep-201205:32x64
Lsasrv.dll6.1.7601.221211,447,42428-Sep-201205:05x64
Lsasrv.mofNot applicable13,78012-Nov-201023:50Not applicable
Lsass.exe6.1.7601.2212130,72027-Sep-201215:53x64
Secur32.dll6.1.7601.2212128,16028-Sep-201205:08x64
Sspicli.dll6.1.7601.22121135,68028-Sep-201205:09x64
Sspisrv.dll6.1.7601.2212128,67228-Sep-201205:09x64
Ncrypt.dll6.1.7601.22121307,20028-Sep-201205:06x64
Schannel.dll6.1.7600.21331338,94427-Sep-201217:31x64
Schannel.dll6.1.7601.22121341,50428-Sep-201205:08x64
Lsasrv.mofNot applicable13,78022-Jul-200923:19Not applicable
Secur32.dll6.1.7600.2133122,01627-Sep-201217:09x86
Sspicli.dll6.1.7600.2133196,76827-Sep-201217:11x86
Lsasrv.mofNot applicable13,78012-Nov-201023:53Not applicable
Secur32.dll6.1.7601.2212122,01628-Sep-201204:52x86
Sspicli.dll6.1.7601.2212196,76828-Sep-201204:54x86
Schannel.dll6.1.7600.21331225,28027-Sep-201217:09x86
Schannel.dll6.1.7601.22121247,80828-Sep-201204:52x86
Ncrypt.dll6.1.7601.22121220,16028-Sep-201204:50x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.21331788,53628-Sep-201200:37IA-64
Ksecdd.sys6.1.7600.21331179,59227-Sep-201222:51IA-64
Ksecpkg.sys6.1.7600.21331309,12827-Sep-201222:51IA-64
Lsasrv.dll6.1.7600.213312,654,72027-Sep-201216:36IA-64
Lsasrv.mofNot applicable13,78022-Jul-200923:59Not applicable
Lsass.exe6.1.7600.2133155,80827-Sep-201214:26IA-64
Secur32.dll6.1.7600.2133148,64027-Sep-201216:40IA-64
Sspicli.dll6.1.7600.21331274,94427-Sep-201216:41IA-64
Sspisrv.dll6.1.7600.2133145,05627-Sep-201216:41IA-64
Cng.sys6.1.7601.22121789,04828-Sep-201204:45IA-64
Ksecdd.sys6.1.7601.22121179,56828-Sep-201204:24IA-64
Ksecpkg.sys6.1.7601.22121316,29628-Sep-201204:24IA-64
Lsasrv.dll6.1.7601.221212,656,76827-Sep-201217:16IA-64
Lsasrv.mofNot applicable13,78012-Nov-201023:52Not applicable
Lsass.exe6.1.7601.2212155,80827-Sep-201215:05IA-64
Secur32.dll6.1.7601.2212148,64027-Sep-201217:19IA-64
Sspicli.dll6.1.7601.22121274,94427-Sep-201217:20IA-64
Sspisrv.dll6.1.7601.2212145,56827-Sep-201217:20IA-64
Ncrypt.dll6.1.7601.22121551,42427-Sep-201217:17IA-64
Schannel.dll6.1.7600.21331648,70427-Sep-201216:40IA-64
Schannel.dll6.1.7601.22121711,68027-Sep-201217:19IA-64
Lsasrv.mofNot applicable13,78022-Jul-200923:19Not applicable
Secur32.dll6.1.7600.2133122,01627-Sep-201217:09x86
Sspicli.dll6.1.7600.2133196,76827-Sep-201217:11x86
Lsasrv.mofNot applicable13,78012-Nov-201023:53Not applicable
Secur32.dll6.1.7601.2212122,01628-Sep-201204:52x86
Sspicli.dll6.1.7601.2212196,76828-Sep-201204:54x86
Schannel.dll6.1.7600.21331225,28027-Sep-201217:09x86
Schannel.dll6.1.7601.22121247,80828-Sep-201204:52x86
Ncrypt.dll6.1.7601.22121220,16028-Sep-201204:50x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
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File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_2d18b331c52e22ca7186b4502d847044_31bf3856ad364e35_6.1.7601.22121_none_daf77ad799dae351.manifest
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Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_3450676ae0cf40f182a990c6939463cf_31bf3856ad364e35_6.1.7601.22121_none_24079d7586fa6916.manifest
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File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_3e961b98285c2895ec19cb80b498cc8a_31bf3856ad364e35_6.1.7601.22121_none_0d8173dea0e2931a.manifest
File versionNot applicable
File size699
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Time (UTC)14:29
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File nameX86_3f46bed4d41a417b0d4301e94c424453_31bf3856ad364e35_6.1.7601.22121_none_bec0db2d862c48ab.manifest
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File nameX86_3f81e602f7685814f5609871774aae6f_31bf3856ad364e35_6.1.7601.22121_none_445dbe944a0e50eb.manifest
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File size699
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File nameX86_4347dac9e46f51a45c48a4261a2ae884_31bf3856ad364e35_6.1.7601.22121_none_a5c9611d208455d0.manifest
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File size1,382
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_4ac8735527052d374b480dac8ed9534b_31bf3856ad364e35_6.1.7601.22121_none_f2019e7bb09da62e.manifest
File versionNot applicable
File size699
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Time (UTC)14:29
PlatformNot applicable
File nameX86_4badbc7da3ca66d9b7f41fa2d651a21b_31bf3856ad364e35_6.1.7601.22121_none_cd594bb4b36e612b.manifest
File versionNot applicable
File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_509d9db5ad72b9576aa1a6a61316c986_31bf3856ad364e35_6.1.7601.22121_none_6b8c5c62f2330289.manifest
File versionNot applicable
File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_5e56ec593e1956679556e077690c03bc_31bf3856ad364e35_6.1.7601.22121_none_7cfbaf31ff51bb67.manifest
File versionNot applicable
File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_83b51a9767e9084fced7cfc540489d31_31bf3856ad364e35_6.1.7601.22121_none_7cdf74068dd3e068.manifest
File versionNot applicable
File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_8e7f57e40a6e43076b0391e7c94b4ca8_31bf3856ad364e35_6.1.7601.22121_none_48de1a5834c6a15a.manifest
File versionNot applicable
File size699
Date (UTC)28-Sep-2012
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PlatformNot applicable
File nameX86_91cc730c49a78e1eadb6c08f275ed40d_31bf3856ad364e35_6.1.7601.22121_none_1e17c8faec0bc6fa.manifest
File versionNot applicable
File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_97e5e117231cd59ccb2e6453891bfff6_31bf3856ad364e35_6.1.7601.22121_none_f18c6bfc1827c3b6.manifest
File versionNot applicable
File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_b27478b19c7e225982683c891e3dbbd9_31bf3856ad364e35_6.1.7601.22121_none_062bb3834c920a4e.manifest
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File size699
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameX86_b302a5b34951c3f064aae4f7038a2397_31bf3856ad364e35_6.1.7601.22121_none_030369ece4b0c38a.manifest
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PlatformNot applicable
File nameX86_b79dafe1ec0207d74728b9ec50f30b7b_31bf3856ad364e35_6.1.7601.22121_none_9108154fb35dc32e.manifest
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File size699
Date (UTC)28-Sep-2012
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PlatformNot applicable
File nameX86_cbbe5b460d2d5082072492e219a1f635_31bf3856ad364e35_6.1.7601.22121_none_531c4838cb0dc70d.manifest
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Date (UTC)28-Sep-2012
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PlatformNot applicable
File nameX86_d26993ba80b1901e28bbbc47da545c7f_31bf3856ad364e35_6.1.7601.22121_none_bde3066cf173fba5.manifest
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Time (UTC)14:29
PlatformNot applicable
File nameX86_eb39c544ebbae5e392618e2c1e71dd7b_31bf3856ad364e35_6.1.7601.22121_none_0d4979dbd4dd6772.manifest
File versionNot applicable
File size699
Date (UTC)28-Sep-2012
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File nameX86_efea73fa5be1fdead98254d164d2bb75_31bf3856ad364e35_6.1.7601.22121_none_1db134e7e2d05a84.manifest
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Date (UTC)28-Sep-2012
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Date (UTC)28-Sep-2012
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File versionNot applicable
File size699
Date (UTC)28-Sep-2012
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PlatformNot applicable
File nameX86_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21331_none_a6dc7376d71798da.manifest
File versionNot applicable
File size99,806
Date (UTC)27-Sep-2012
Time (UTC)23:20
PlatformNot applicable
File nameX86_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.22121_none_a8cda068d435e8d5.manifest
File versionNot applicable
File size101,119
Date (UTC)28-Sep-2012
Time (UTC)05:57
PlatformNot applicable
File nameX86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22121_none_60616b386906bf42.manifest
File versionNot applicable
File size2,737
Date (UTC)28-Sep-2012
Time (UTC)06:00
PlatformNot applicable
File nameX86_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21331_none_22a833c2cf8f3765.manifest
File versionNot applicable
File size12,919
Date (UTC)27-Sep-2012
Time (UTC)23:27
PlatformNot applicable
File nameX86_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.22121_none_249960b4ccad8760.manifest
File versionNot applicable
File size12,919
Date (UTC)28-Sep-2012
Time (UTC)06:04
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_06d000c52febf06f9722dc7b38d85249_31bf3856ad364e35_6.1.7601.22121_none_760c540d8a906e8e.manifest
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File size703
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameAmd64_09cbc5ac4a6e4df0805817c6cd5b4d1b_31bf3856ad364e35_6.1.7601.22121_none_09a6c8dd8e58e853.manifest
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File size703
Date (UTC)28-Sep-2012
Time (UTC)14:29
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File nameAmd64_0b36f502037634068affa6db3704f778_31bf3856ad364e35_6.1.7600.21331_none_8452896e07dada8a.manifest
File versionNot applicable
File size1,734
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameAmd64_17259199d57a99c2744fb7bcc2548442_31bf3856ad364e35_6.1.7601.22121_none_861998c1e4f7f81e.manifest
File versionNot applicable
File size703
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameAmd64_1d59a107cb20cce80d07cb3de0e76aa3_31bf3856ad364e35_6.1.7601.22121_none_fe781ca43027fd03.manifest
File versionNot applicable
File size703
Date (UTC)28-Sep-2012
Time (UTC)14:29
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File nameAmd64_22b40aa157b5faf9b3cd29d855416435_31bf3856ad364e35_6.1.7601.22121_none_43f27504858ea68c.manifest
File versionNot applicable
File size1,390
Date (UTC)28-Sep-2012
Time (UTC)14:29
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File nameAmd64_230db98c53ff96f698481be7e7ce3405_31bf3856ad364e35_6.1.7601.22121_none_ceaedfbc955ca67e.manifest
File versionNot applicable
File size703
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameAmd64_248d8a3b451f1ed98c6874cc8d6cfc9e_31bf3856ad364e35_6.1.7601.22121_none_f2e3fe1408468fed.manifest
File versionNot applicable
File size703
Date (UTC)28-Sep-2012
Time (UTC)14:29
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File nameAmd64_253e601cd216bbe542297d220b2a3fdb_31bf3856ad364e35_6.1.7601.22121_none_5f3c31586fa9e1ec.manifest
File versionNot applicable
File size1,727
Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameAmd64_2ccdef69359abebe287bc2d359b92d98_31bf3856ad364e35_6.1.7601.22121_none_647f34f97d6e83a1.manifest
File versionNot applicable
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Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameAmd64_3608da1b8297b3f323f970d61aa20f82_31bf3856ad364e35_6.1.7601.22121_none_f1a298ce11e6347f.manifest
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Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameAmd64_374f6ec992dff9a1b57c4132f5697249_31bf3856ad364e35_6.1.7601.22121_none_3f15116303cff69a.manifest
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Date (UTC)28-Sep-2012
Time (UTC)14:29
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File nameAmd64_38d6d013f8e1761e8ea0e2e5cce84f5e_31bf3856ad364e35_6.1.7601.22121_none_95ca58bc0f03a2c4.manifest
File versionNot applicable
File size703
Date (UTC)28-Sep-2012
Time (UTC)14:29
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File nameAmd64_3bf2568140be81096a53b2d0b839ffe7_31bf3856ad364e35_6.1.7601.22121_none_4ff4163ab0d50dc3.manifest
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Date (UTC)28-Sep-2012
Time (UTC)14:29
PlatformNot applicable
File nameAmd64_3bf393ce090092e485ab4fe990cdc125_31bf3856ad364e35_6.1.7601.22121_none_fb660d988f479f50.manifest
File versionNot applicable
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Article Info
Article ID : 2740562
Revision : 1
Created on : 1/7/2017
Published on : 8/29/2013
Exists online : False
Views : 168