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Tasklist.exe tool displays no process information on a computer that is running Windows

View products that this article applies to.

Symptoms

Assume that you use the Tasklist.exe tool on a computer that is running one of the following operating systems:
  • Windows Vista
  • Windows Server 2008
  • Windows 7
  • Windows Server 2008 R2
  • Windows 8
  • Windows Server 2012
When the operating system is under a heavy load, the Tasklist.exe tool displays no process information.

For example, assume that you run the following command:

tasklist.exe /FI “IMAGENAME eq lsass.exe”

In this situation, the Tasklist.exe tool displays the following message even when the Lsass.exe process is running:

INFO: No tasks are running which match the specified criteria.\n

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Resolution

Cumulative Update information

To resolve this issue in Windows 8 or in Windows Server 2012, install the cumulative update 2811660. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2811660 Windows 8 and Windows Server 2012 cumulative update: March 2013

Hotfix information

Important This hotfix has been re-released to address an issue in which the digital signature on files produced and signed by Microsoft will expire prematurely, as described in Microsoft Security Advisory 2749655.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600 2.23xxxWindows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Tasklist.exe6.0.6002.2303180,89601-Feb-201309:31x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Tasklist.exe6.0.6002.23031108,54401-Feb-201302:22x64
Tasklist.exe6.0.6002.2303180,89601-Feb-201309:31x86
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Tasklist.exe6.0.6002.23031239,10401-Feb-201301:29IA-64
Tasklist.exe6.0.6002.2303180,89601-Feb-201309:31x86
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760 1.18xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.22xxx    		Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Tasklist.exe6.1.7601.1807080,89601-Feb-201303:28x86
Tasklist.exe6.1.7601.2223980,89601-Feb-201303:18x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Tasklist.exe6.1.7601.18070108,03201-Feb-201304:05x64
Tasklist.exe6.1.7601.22239108,03201-Feb-201303:59x64
Tasklist.exe6.1.7601.1807080,89601-Feb-201303:28x86
Tasklist.exe6.1.7601.2223980,89601-Feb-201303:18x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Tasklist.exe6.1.7601.18070241,15201-Feb-201303:20IA-64
Tasklist.exe6.1.7601.22239241,15201-Feb-201303:24IA-64
Tasklist.exe6.1.7601.1807080,89601-Feb-201303:28x86
Tasklist.exe6.1.7601.2223980,89601-Feb-201303:18x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
File propertyValue
File nameX86_c0974b776aecfd4ea2f87c28411fa9ef_31bf3856ad364e35_6.0.6002.23031_none_ff71ee93db3aa919.manifest
File versionNot applicable
File size696
Date (UTC)19-Feb-2013
Time (UTC)10:07
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_2a93be6e70ad1a96.manifest
File versionNot applicable
File size7,598
Date (UTC)01-Feb-2013
Time (UTC)11:27
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
File propertyValue
File nameAmd64_bc10f6c195ae29281e416cfbc3a9c4dc_31bf3856ad364e35_6.0.6002.23031_none_c97f861bf13138d3.manifest
File versionNot applicable
File size1,040
Date (UTC)19-Feb-2013
Time (UTC)10:07
File nameAmd64_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_86b259f2290a8bcc.manifest
File versionNot applicable
File size7,632
Date (UTC)01-Feb-2013
Time (UTC)03:49
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_2a93be6e70ad1a96.manifest
File versionNot applicable
File size7,598
Date (UTC)01-Feb-2013
Time (UTC)11:27
Additional files for all supported IA-64-based versions of Windows Server 2008
File propertyValue
File nameIa64_1367779710ac2da974bc318c16d4bd71_31bf3856ad364e35_6.0.6002.23031_none_5316dc32df85b9c4.manifest
File versionNot applicable
File size1,038
Date (UTC)19-Feb-2013
Time (UTC)10:07
File nameIa64_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_2a95626470ab2392.manifest
File versionNot applicable
File size7,615
Date (UTC)01-Feb-2013
Time (UTC)02:30
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_2a93be6e70ad1a96.manifest
File versionNot applicable
File size7,598
Date (UTC)01-Feb-2013
Time (UTC)11:27

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File propertyValue
File nameX86_737544e409d8164af6f58e1da249bb73_31bf3856ad364e35_6.1.7601.22239_none_7c4613f065ad3eb3.manifest
File versionNot applicable
File size696
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameX86_8121d17d5141b870a769bbcfb0e289ca_31bf3856ad364e35_6.1.7601.18070_none_2245ebfda70de42c.manifest
File versionNot applicable
File size696
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_2a059b26b8c827c2.manifest
File versionNot applicable
File size2,562
Date (UTC)01-Feb-2013
Time (UTC)05:34
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_2ac37c21d1bd38fe.manifest
File versionNot applicable
File size2,562
Date (UTC)01-Feb-2013
Time (UTC)04:57
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File propertyValue
File nameAmd64_55aaf69f18b06429bc5fe38bd55d2c83_31bf3856ad364e35_6.1.7601.18070_none_5ba46e61b1e97e7b.manifest
File versionNot applicable
File size1,040
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameAmd64_5bafa90e83d5d9cff9e7af8311e96de2_31bf3856ad364e35_6.1.7601.22239_none_db693d116d8c8971.manifest
File versionNot applicable
File size700
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameAmd64_737544e409d8164af6f58e1da249bb73_31bf3856ad364e35_6.1.7601.22239_none_d864af741e0aafe9.manifest
File versionNot applicable
File size698
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameAmd64_8121d17d5141b870a769bbcfb0e289ca_31bf3856ad364e35_6.1.7601.18070_none_7e6487815f6b5562.manifest
File versionNot applicable
File size698
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameAmd64_ba90d4e0623100f86e772f05a4ce29de_31bf3856ad364e35_6.1.7601.18070_none_c4d62ef27d2251ee.manifest
File versionNot applicable
File size700
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameAmd64_fed31bd9db1bcb9586a19a0ca947a18c_31bf3856ad364e35_6.1.7601.22239_none_cf7c0422e0d08711.manifest
File versionNot applicable
File size1,040
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameAmd64_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_862436aa712598f8.manifest
File versionNot applicable
File size2,566
Date (UTC)01-Feb-2013
Time (UTC)06:19
File nameAmd64_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_86e217a58a1aaa34.manifest
File versionNot applicable
File size2,566
Date (UTC)01-Feb-2013
Time (UTC)05:47
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_2a059b26b8c827c2.manifest
File versionNot applicable
File size2,562
Date (UTC)01-Feb-2013
Time (UTC)05:34
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_2ac37c21d1bd38fe.manifest
File versionNot applicable
File size2,562
Date (UTC)01-Feb-2013
Time (UTC)04:57
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File propertyValue
File nameIa64_12006fe4f68480f92003411e23834107_31bf3856ad364e35_6.1.7601.22239_none_cfb0f7526dc9dfe3.manifest
File versionNot applicable
File size1,038
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameIa64_15467c5b352fb1e687ef953984fe7e4a_31bf3856ad364e35_6.1.7601.18070_none_afe5b663fb4beec1.manifest
File versionNot applicable
File size1,038
Date (UTC)01-Feb-2013
Time (UTC)08:02
File nameIa64_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_2a073f1cb8c630be.manifest
File versionNot applicable
File size2,564
Date (UTC)01-Feb-2013
Time (UTC)06:15
File nameIa64_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_2ac52017d1bb41fa.manifest
File versionNot applicable
File size2,564
Date (UTC)01-Feb-2013
Time (UTC)04:49
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_2a059b26b8c827c2.manifest
File versionNot applicable
File size2,562
Date (UTC)01-Feb-2013
Time (UTC)05:34
File nameX86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_2ac37c21d1bd38fe.manifest
File versionNot applicable
File size2,562
Date (UTC)01-Feb-2013
Time (UTC)04:57

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseadvanced, kbsurveynew

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Article Info
Article ID : 2732840
Revision : 1
Created on : 1/7/2017
Published on : 8/28/2014
Exists online : False
Views : 428