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Remote Desktop Services terminate on startup

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Symptoms

On a Windows Server 2008 R2, you have Remote Deskop Services (RDS) role installed, and on every server reboot you get the following Application Crash event logged:

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Cause

This issue occurs if you have configured the Terminal Services License Servers directly in the Registry.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TermService\Parameters\LicenseServersValue Type: REG_MULTI_SZ
Value SpecifiedLicenseServers

Note: The above registry value is a Mult Line entry, and if the last line is not an additonal emptyLine, but terminated early, the crash may occur.

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Resolution

Add an addional empty Line to the List of SpecifiedLicenseServers, or configure the License Servers with Group Policy

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More Information

With the REG.EXE Utilty it is not possible to create such malformated entries.

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Keywords: kb

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Article Info
Article ID : 2728032
Revision : 1
Created on : 1/7/2017
Published on : 8/6/2012
Exists online : False
Views : 314