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[SDP 3][21bc2b72-3878-4301-a9e4-f714af5bb782] SCEP Diagnostics

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Summary

The Support Diagnostics Platform (SDP) manifest file is designed to collect relevant registry data, configuration files, and event log information to help troubleshoot common System Center Endpoint Protection support issues. This article provides details on the data collected by the System Center Endpoint Protection Diagnostics.

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More Information

This article describes the information that may be collected from a machine when running System Center Endpoint Protection Diagnostics

 

Information Collected

WMI information
DescriptionFile Name
EP related info from WMI{Computername}_EP_CCM_WMI.log


Virtualization Information
DescriptionFile Name
Virtualization Information Output{Computername}_Virtualization.TXT

{Computername}_Virtualization.htm


System State Information
DescriptionFile Name
Scheduled tasks{Computername}_schtasks.csv

{Computername}_schtasks.txt
Services{Computername}_SC_Services_Output.txt
Running processes{Computername}_TaskList.txt
Environment Variables{Computername}_EnvironmentVariables.txt
Filter Manager - Minifilter drivers and instances{Computername}_Fltmc.TXT


System Information
DescriptionFile Name
NFO Format{Computername}_msinfo32.nfo
Text Format{Computername}_msinfo32.txt


System Center Configuration
DescriptionFile Name
Agent Logs (CAB){Computername}_ConfigMgrAgentLogs.CAB


Resultant Set of Policy (RSoP)
DescriptionFile Name
GPResult /z output{Computername}_GPResult.txt
GPResult /H output{Computername}_GPResult.htm


Installed updates/hotfixes
DescriptionFile Name
Update/Hotfix history{Computername}_Hotfixes.TXT

{Computername}_Hotfixes.htm

{Computername}_Hotfixes.CSV


File/Folder information
DescriptionFile Name
Antimalware APPData tree{Computername}_EP_APPDATA_TREE.log


Event Log Files
DescriptionFile Name
Application{Computername}_evt_Application.csv

{Computername}_evt_Application.evtx

{Computername}_evt_Application.txt
System{Computername}_evt_System.evtx

{Computername}_evt_System.csv

{Computername}_evt_System.txt


EP Setup Logs
DescriptionFile Name
Setup Logs (the number of files may differ as well as additional uninstall files depending on re-install/uninstall attempts){Computername}_MSSecurityClient_Setup_FEP_Install.log

{Computername}_MSSecurityClient_Setup_epp_Install.log

{Computername}_MSSecurityClient_Setup_mp_ambits_Install.log

{Computername}_EppSetup.etl

{Computername}_Providers.etl

{Computername}_Application.etl

{Computername}_EppSetup.log

{Computername}_EppSetupResult.ini


EP Information
DescriptionFile Name
Definition Update diagnostics{Computername}_DefsAnalysis.log


Collecting Log files
DescriptionFile Name
Windows Security Center{Computername}_SecurityCenter.txt


AutoRuns Information
DescriptionFile Name
Autoruns output{Computername}_Autoruns.htm

{Computername}_Autoruns.XML


Antimalware client support files
DescriptionFile Name
Antimalware client support filesMPSupportFiles.cab

MPLog-<date>-<time>.log

MPDetection-<date>-<time>.log
References                                                                                                                           

KB 926079 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT)
http://support.microsoft.com/kb/926079

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Article Info
Article ID : 2725432
Revision : 1
Created on : 1/7/2017
Published on : 6/19/2012
Exists online : False
Views : 302