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Stop error 0x000000C4 during resume from sleep on Windows 7


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Symptoms

Consider the following scenario:

  • Windows 7 computer is playing audio through a USB audio device
  • Driver Verifier deadlock detection is enabled on the Kernel Streaming (KS.sys) driver
  • The computer is put to sleep and then resumed

When the computer wakes from sleep, Driver Verifier will detect a potential deadlock and the following stop error will be displayed:

STOP 0x000000C4 (0x00001001, 0xbbbbbbbb, 0xcccccccc, 0xdddddddd) DRIVER_VERIFIER_DETECTED_VIOLATION

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Cause

Potential deadlock occurs as a result of lock acquisition ordering between the KS.sys device create thread and the KS.sys device wake thread.

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Resolution

Do not enable Driver Verifier deadlock detection on the KS.sys driver while playing audio through a USB audio device and performing sleep/resume operations.

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Keywords: kb

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Article Info
Article ID : 2724933
Revision : 1
Created on : 1/7/2017
Published on : 6/20/2012
Exists online : False
Views : 212