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  2. High rate of SMIs may cause a Hyper-V enabled system to hang at boot on Windows Server 2008 R2

High rate of SMIs may cause a Hyper-V enabled system to hang at boot on Windows Server 2008 R2

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Symptoms

Consider the following scenario:

You have a Windows Server 2008 R2 system with the Hyper-V role enabled.  If the BIOS has been set to inject SMIs at a high rate, 11 SMI/sec for example.  The system may hang during boot time.

Failure can also occur at lower frequencies (system hanging/slower boot time), but as the rate of SMI injections increases, the likelihood of failure (system hanging) increases.


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Cause

If an SMI occurs before all processors are ready to receive SMIs, Windows boot will hang. 

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Resolution

Reduce the rate of SMI injection in the BIOs to prevent a hang during Windows boot.

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More Information

Production servers typically do not include BIOS setting for manually injecting SMIs. These setting would only be available in an OEM or BIOS vendor's testing environment.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kb

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Article Info
Article ID : 2722461
Revision : 1
Created on : 1/7/2017
Published on : 6/25/2012
Exists online : False
Views : 216