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Customized Direct Deposit Advice Slips (02.635.00) report prints incorrectly when you use Quick Send in Microsoft Dynamics SL

Symptoms

When you use the Quick Send feature in Microsoft Dynamics SL together with a customized Direct Deposit Advice Slips (02.635.00) report, you may notice one or more of the following:

  • The report prints blank
  • The attachment on the quick send email message is blank
  • Advice Slips for employees who are set up for quick send incorrectly also print to paper
  • Prior weeks advice slips are incorrectly printed to paper or included in the current weeks email messages to employees

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Cause

The selection formula on the customized crystal report is incorrect.

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Resolution

Verify the selection formula on your Direct Deposit Advice Slips in Crystal Reports. To do this, follow these steps:

  1. Open the Report Control Maintenance (98.300.00) screen in Microsoft Dynamics SL
  2. Enter 02.635 in the Report Number field
  3. Note the values in the Report Format field for the first and seventh rows. These have to be different formats. By default the first row should show 02635 and the seventh row should show 02635PPDSO. These can be changed. However, the same value cannot be used for the first and seventh rows.
  4. The value in the first row of step 3 is the name of the crystal report file that is used to print the report to the printer. Open this report in Crystal Reports
  5. From the Report menu, select Selection Formula and then select Record...
  6. The formula should include the following:
    {PRCheckTran.ASID} = 0
  7. Save and close the report
  8. The value in the third row of step 3 is the name of the crystal report file that is used to email the report to the customer. Open this report in Crystal Reports
  9. From the Report menu, select Selection Formula and then select Record... 
  10. The formula should include the following:
    {PRCheckTran.ASID} <> 0
  11. Save and close the report

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Keywords: kbmbsmigrate, kbmbspartner, kbsurveynew, kb

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Article Info
Article ID : 2722460
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 74