Borders May Be Printed Around Page in Internet Explorer or Outlook Express

View products that this article applies to.

This article was previously published under Q272081

Symptoms

When you use Internet Explorer 5.5 or Outlook Express 5.5 to print a Web page or an e-mail message, a border may be printed around the page.

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Cause

This problem can occur if you are using a dot-matrix printer.

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Resolution

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

267954� How to Obtain the Latest Internet Explorer 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Date      Time   Version         Size     File name  
-----------------------------------------------------
01/23/01  13:23  5.50.4613.2300  394,240  Shdoclc.dll

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.

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