Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

"The WS-Management service cannot process the request" error message after the WinRM service restarts in Windows Server 2012

View products that this article applies to.


Consider the following scenario:
  • You have a computer that is running Windows Server 2012.
  • You run Windows Remote Management (WinRM) commands against a destination computer that is running Windows Server 2012 in a WinRM session.
  • The WinRM service on the destination computer restarts after the commands finish.
  • You run some more commands against the destination computer in the same WinRM session.
In this scenario, you receive the following error message:
The WS-Management service cannot process the request. The request contains one or more invalid SOAP headers.
Note This issue occurs on rare occasions within 5 minutes of the WinRM service restarting.�

↑ Back to the top


This issue occurs because of the interaction between a mechanism in WinRM that provides robustness to short-term network issues and the Microsoft Windows HTTP Services (WinHTTP) layers. �


If rerunning the commands has no unwanted side effect, rerun the commands. Otherwise, check whether the commands were run on the destination computer. If they were not run, rerun the commands.�

↑ Back to the top

Keywords: KB2716536, kbsurveynew, kbexpertiseinter, kbprb

↑ Back to the top

Article Info
Article ID : 2716536
Revision : 1
Created on : 8/2/2012
Published on : 8/2/2012
Exists online : False
Views : 382