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[SDP 3][f000a658-3deb-4e16-b44c-e45690af7e95] FEP2010 Client Diag

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Summary

The Support Diagnostics Platform (SDP) manifest file is designed to collect relevant registry data, configuration files, and event log information to help troubleshoot common Forefront Client Security support issues. This article provides details on the data collected by the Forefront Endpoint Protection Troubleshooter.

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More Information

This article describes the information that may be collected from a machine when running Forefront Endpoint Protection Troubleshooter.



Information Collected

AutoRuns Information
DescriptionFile Name
Autoruns information{Computername}_Autoruns.htm

{Computername}_Autoruns.xml


Collecting ConfigMgr Log Files
DescriptionFile Name
ConfigMgr Agent Logs{Computername}_ConfigMgrAgentLogs.CAB

FEP Support files

DescriptionFile Name
FEP2010 Support filesMPSupportFiles.cab

Event Log files
DescriptionFile Name
Export of the System event log{Computername}_evt_System.csv

{Computername}_evt_System.evt(x)

{Computername}_evt_System.txt
Export of the Application event log{Computername}_evt _Application.csv

{Computername}_evt _Application.evt(x)

{Computername}_evt_Application.txt
Export of the Security event log{Computername}_evt_Security.csv

{Computername}_evt_Security.evt(x)

{Computername}_evt_Security.txt


FEP Information
DescriptionFile Name
Program Files Tree{Computername}__FEP_PROGRAMFILES_TREE.log
FEP DefinitionUpdate Cycle{Computername}_DefsAnalysis.log



File Version Information (ChkSym)
DescriptionFile Name
CheckSym Output{Computername}_sym_ProgramFiles_SYS.CSV



{Computername}_sym_ProgramFiles_SYS.TXT



{Computername}_sym_ProgramFilesx86_SYS.CSV



{Computername}_sym_ProgramFilesx86_SYS.TXT



{Computername}_sym_Drivers.CSV



{Computername}_sym_Drivers.TXT



{Computername}_sym_System32_DLL.CSV



{Computername}_sym_System32_DLL.TXT



{Computername}_sym_SysWOW64_DLL.CSV



{Computername}_sym_SysWOW64_DLL.TXT



{Computername}_sym_System32_EXE.CSV



{Computername}_sym_System32_EXE.TXT



{Computername}_sym_System32_SYS.CSV



{Computername}_sym_System32_SYS.TXT



{Computername}_sym_SysWOW64_SYS.CSV



{Computername}_sym_SysWOW64_SYS.TXT



{Computername}_sym_SysWOW64_EXE.CSV



{Computername}_sym_SysWOW64_EXE.TXT



{Computername}_sym_PrintSpool.CSV



{Computername}_sym_PrintSpool.TXT



{Computername}_sym_MS_iSCSI.CSV



{Computername}_sym_MS_iSCSI.TXT



{Computername}_sym_Process.CSV



{Computername}_sym_Process.txt



{Computername}_sym_RunningDrivers.CSV



{Computername}_sym_RunningDrivers.TXT




Installed Updates/Hotfixes
DescriptionFile Name
Installed updates history{Computername}_Hotfixes.csv

{Computername}_Hotfixes.txt

{Computername}_Hotfixes.htm


Resultant Set of Policy (RSOP)
DescriptionFile Name
Policy information{Computername}_GPResult.txt



{Computername}_GPResult.htm


System Information
DescriptionFile Name
System information{Computername}_msinfo32.nfo

{Computername}_msinfo32.txt


System State Information
DescriptionFile Name
Scheduled tasks{Computername}_schtasks.csv

{Computername}_schtasks.txt
Installed services{Computername}_SC_Services_Output.txt
Running processes{Computername}_TaskList.txt
Environment Variables{Computername}_EnvironmentVariables.txt


Virtualization Information
DescriptionFile Name
Virtualization information{Computername}_Virtualization.txt

{Computername}_Virtualization.htm



References

KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559

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Article Info
Article ID : 2716306
Revision : 1
Created on : 1/7/2017
Published on : 8/24/2012
Exists online : False
Views : 273