When you use a virus scanning API (VSAPI) based antivirus software in a Microsoft Exchange Server 2010 environment, the Store.exe process crashes on the Exchange Server 2010 mailbox server. Additionally, the following event is logged in the Application log:
Log Name: Application
Source: Application Error
Date: Date
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
Faulting application store.exe, version Version, time stamp TimeStamp, faulting module mdbrest.dll, version Version, time stamp TimeStamp, exception code 0xc0000005, fault offset Offset, process id ProcessID, application start time Time.
Source: Application Error
Date: Date
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
Faulting application store.exe, version Version, time stamp TimeStamp, faulting module mdbrest.dll, version Version, time stamp TimeStamp, exception code 0xc0000005, fault offset Offset, process id ProcessID, application start time Time.