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Transaction logs grow rapidly on Exchange if the Outlook "Warn me about suspicious names in e-mail addresses" policy is enabled


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Symptoms

If you view the transaction logs on your Exchange server, you may find that the log files grow rapidly when a user is logged into multiple Outlook sessions.

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Cause

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

This problem occurs if you have the group policy enabled for the Warn me about suspicious domain names in e-mail addresses setting in Outlook and a user accesses their mailbox from multiple Outlook clients configured in Online mode.

When this policy is enabled, you will find the following data in the Windows Registry.

Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\outlook\options\mail
DWORD: OutlookEnableSpoofyEmails
Value: 1


Note, x.0 in the above registry path represents the version of Outlook you are using (15.0 = Outlook 2013, 14.0 = Outlook 2010, and 12.0 = Outlook 2007).

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Resolution

To resolve this problem, change the Hide warnings about suspicious domain names in e-mail addresses group policy setting to Not Configured. The following figure shows the path to the policy setting in the group policy editor.



If you need to keep this policy setting enabled, you have two other possible resolutions.
  1. Use only Cached mode profiles to access your Exchange mailbox.
  2. If you are using Online mode profiles, access your Exchange mailbox using only one client at a time.

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More information

By default, the Warn me about suspicious domain names in e-mail addresses option is enabled in the Junk E-mail Options dialog box in Outlook. The default configuration is shown in the following figure.



This setting is used to provide a warning if the domain name in an e-mail address for a message you receive is considered suspicious by the Junk E-mail filter in Outlook.

If you enable the  Hide warnings about suspicious domain names in e-mail addresses group policy setting, the Warn me about suspicious domain names in e-mail addresses option is disabled in the Junk E-mail Options dialog box.


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Keywords: KB2714712

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Article Info
Article ID : 2714712
Revision : 5
Created on : 9/3/2013
Published on : 9/3/2013
Exists online : False
Views : 415