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Error message in the project pages of Business Portal for Microsoft Dynamics SL 2011: "Invalid data returned by GetUserInfo call"

Symptoms

You may receive the following error message in the project pages of Business Portal for Microsoft Dynamics SL 2011:

Error: Invalid data returned by GetUserInfo call


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Cause

This problem may occur because of an invalid URL in the URIPath registry key. This problem may occur after you enable SSL or when you use Host Headers.

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Resolution

To resolve this problem, follow these steps:
  1. Click Start, click Control Panel, and then click Administrative Tools. 
  2. Select Internet Information Services (IIS) Manager. 
  3. In the explorer pane, expand the server, and then expand Sites. 
  4. Right-click the site that is hosting Business Portal, and then Select Edit Bindings. 
  5. Select Add. 
  6. Enter the following:
    Type: http
    IP address: All unassigned
    Port: Any unused port (for example, 7890 or 8080)
    Hostname: Leave blank
  7. Click OK, and then exit all administrative tools. 
  8. Click Start, click Run, type regedit, and then press Enter. 
  9. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Business Portal\Install
  10. Click the Install folder. 
  11. Right-click URIPath in the right-side pane, and then select Modify. 
  12. Change the Value data value to the following:
    http://Your_IIS_Server_Name>:<Your_Port#>/BusinessPortal

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More Information

This solution will disable the SSL connection between the server and Business Portal. However, because this is an internal communication on the server, this action should not open up a security breach.

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Keywords: kbmbsmigrate, kbmbspartner, kbsurveynew, kbsolomonbp, kb

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Article Info
Article ID : 2711482
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 110