Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Some MAPI property objects in an ANSI .pst file contain unreadable characters if you import the file by using the "New-MailboxImportRequest" cmdlet

Some MAPI property objects in an ANSI .pst file contain unreadable characters if you import the file by using the "New-MailboxImportRequest" cmdlet

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You are in an environment that has Microsoft Exchange Server 2010 Service Pack 1 (SP1) or a later update rollup installed.
  • You import an American National Standards Institute (ANSI) format personal folder (.pst) file to a mailbox by running the New-MailboxImportRequest cmdlet.
  • The .pst file contains non-ASCII characters.
  • You open the imported file.
In this scenario, you find some MAPI property objects in the imported file contain unreadable characters. For example, the imported folder names are unreadable.

↑ Back to the top

Cause

This issue occurs because the Microsoft Exchange Mailbox Replication service cannot find a correct code page for the conversion of PT_STRING8 MAPI properties.

↑ Back to the top

Resolution

To resolve this issue, install the following update rollup:
2785908 Description of Update Rollup 5 version 2 for Exchange Server 2010 Service Pack 2

↑ Back to the top

Workaround

To work around this issue, import the ANSI .pst file by using Microsoft Outlook or convert the ANSI .pst file to a Unicode file before you run the New-MailboxImportRequest cmdlet.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about the ANSI format and the Unicode format, go to the following Microsoft website:
General information about ANSI, DBCS, and Unicode
For more information about MAPI string properties, go to the following Microsoft website:
General information about MAPI string properties
For more information about how to import a mailbox by running the New-MailboxImportRequest cmdlet, go to the following Microsoft website:
Understanding mailbox import and export requests
For more information about the New-MailboxImportRequest cmdlet, go to the following Microsoft website:
General information about the New-MailboxImportRequest cmdlet
For more information about the PR_DISPLAY_NAME property, go to the following Microsoft website:
PidTagDisplayName Canonical property

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2710975
Revision : 1
Created on : 1/7/2017
Published on : 12/14/2012
Exists online : False
Views : 303