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You can delete posted sales shipment documents unexpectedly after you print and send the documents to customers in the Portuguese version of Microsoft Dynamics NAV 2009

View products that this article applies to.

This article applies to Microsoft Dynamics NAV for the Portuguese (pt) region.

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Symptoms

Assume that you print and send posted sales documents to customers in the Portuguese version of Microsoft Dynamics NAV 2009. However, you can delete the posted sales shipment documents unexpectedly. It is not allowed by the Portuguese legislation. 
This problem occurs in the following products:
  • The Portuguese version of Microsoft Dynamics NAV 2009 R2
  • The Portuguese version of Microsoft Dynamics NAV 2009 Service Pack 1

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:
  • The Modify permission for the object that you will be changing.
  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.


Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, follow these steps:
  1. Change the code in the Sales Shipment Header table (110) as follows:
    Existing code 1
    ...{
    DataCaptionFields=No.,Sell-to Customer Name;
    OnDelete=BEGIN
    TESTFIELD("No. Printed");
    LOCKTABLE;

    // Delete the following lines.
    PostSalesLinesDelete.DeleteSalesShptLines(Rec);
    SalesCommentLine.SETRANGE("Document Type",SalesCommentLine."Document Type"::Shipment);
    SalesCommentLine.SETRANGE("No.","No.");
    SalesCommentLine.DELETEALL;
    DimMgt.DeletePostedDocDim(DATABASE::"Sales Shipment Header","No.",0);
    ApprovalsMgt.DeletePostedApprovalEntry(DATABASE::"Sales Shipment Header","No.");
    // End of the lines.

    END;
    CaptionML=[ENU=Sales Shipment Header;
    PTG=Hist. Cab. G.Remessa Venda];
    LookupFormID=Form142;
    ...
    Replacement code 1
    ...
    {
    DataCaptionFields=No.,Sell-to Customer Name;
    OnDelete=BEGIN
    TESTFIELD("No. Printed");
    LOCKTABLE;

    // Add the following lines.
    PostSalesLinesDelete.DeleteSalesShptLines(Rec);
    SalesCommentLine.SETRANGE("Document Type",SalesCommentLine."Document Type"::Shipment);
    SalesCommentLine.SETRANGE("No.","No.");
    SalesCommentLine.DELETEALL;
    DimMgt.DeletePostedDocDim(DATABASE::"Sales Shipment Header","No.",0);
    ApprovalsMgt.DeletePostedApprovalEntry(DATABASE::"Sales Shipment Header","No.");
    ERROR(Text1110000,"No.");
    // End of the lines.

    END;
    CaptionML=[ENU=Sales Shipment Header;
    PTG=Hist. Cab. G.Remessa Venda];
    LookupFormID=Form142;
    ...
    Existing code 2
    ...}
    CODE
    {
    VAR
    SalesShptHeader@1000 : Record 110;

    // Delete the following lines.
    SalesCommentLine@1001 : Record 44;
    CustLedgEntry@1002 : Record 21;
    Country@1003 : Record 9;
    PostCode@1010 : Record 225;
    ShippingAgent@1004 : Record 291;
    PostSalesLinesDelete@1005 : Codeunit 363;
    DimMgt@1006 : Codeunit 408;
    ApprovalsMgt@1011 : Codeunit 439;
    TrackingInternetAddr@1007 : Text[250];
    // End of the lines.

    PROCEDURE PrintRecords@3(ShowRequestForm@1000 : Boolean);
    VAR
    ReportSelection@1001 : Record 77;
    BEGIN
    ...
    Replacement code 2
    ...}
    CODE
    {
    VAR
    SalesShptHeader@1000 : Record 110;

    // Add the following lines.
    CustLedgEntry@1002 : Record 21;
    Country@1003 : Record 9;
    PostCode@1010 : Record 225;
    ShippingAgent@1004 : Record 291;
    TrackingInternetAddr@1007 : Text[250];
    Text1110000@1110001 : TextConst 'ENU=Posted Sales Shipment %1 can not be deleted.';
    // End of the lines.

    PROCEDURE PrintRecords@3(ShowRequestForm@1000 : Boolean);
    VAR
    ReportSelection@1001 : Record 77;
    BEGIN
    ...
  2. Change the code in Service Shipment Header table (5990) as follows:
    Existing code 1
    ...{
    DataCaptionFields=No.,Name;
    OnDelete=BEGIN
    TESTFIELD("No. Printed");
    LOCKTABLE;

    // Delete the following lines.
    ServShptItemLine.RESET;
    ServShptItemLine.SETRANGE("No.","No.");
    ServShptItemLine.DELETEALL;
    ServShptLine.RESET;
    ServShptLine.SETRANGE("Document No.","No.");
    ServShptLine.DELETEALL;
    ServCommentLine.RESET;
    ServCommentLine.SETRANGE("Table Name",ServCommentLine."Table Name"::"Service Shipment Header");
    ServCommentLine.SETRANGE("No.","No.");
    ServCommentLine.DELETEALL;
    DimMgt.DeletePostedDocDim(DATABASE::"Service Shipment Header","No.",0);
    // End of the lines.

    END;
    CaptionML=[ENU=Service Shipment Header;
    PTG=Cabe‡alho Guia Remessa Servi‡o];
    LookupFormID=Form5974;
    ...
    Replacement code 1
    ...{
    DataCaptionFields=No.,Name;
    OnDelete=BEGIN
    TESTFIELD("No. Printed");
    LOCKTABLE;

    // Add the following lines.
    ServShptItemLine.RESET;
    ServShptItemLine.SETRANGE("No.","No.");
    ServShptItemLine.DELETEALL;
    ServShptLine.RESET;
    ServShptLine.SETRANGE("Document No.","No.");
    ServShptLine.DELETEALL;
    ServCommentLine.RESET;
    ServCommentLine.SETRANGE("Table Name",ServCommentLine."Table Name"::"Service Shipment Header");
    ServCommentLine.SETRANGE("No.","No.");
    ServCommentLine.DELETEALL;
    DimMgt.DeletePostedDocDim(DATABASE::"Service Shipment Header","No.",0);
    ERROR(Text1110000,"No.");
    // End of the lines.

    END;
    CaptionML=[ENU=Service Shipment Header;
    PTG=Cabe‡alho Guia Remessa Servi‡o];
    LookupFormID=Form5974;
    ...
    Existing code 2
    ...CODE
    {
    VAR
    CustLedgEntry@1001 : Record 21;
    PostCode@1002 : Record 225;

    // Delete the following lines.
    ServCommentLine@1004 : Record 5906;
    ServShptItemLine@1007 : Record 5989;
    ServShptHeader@1003 : Record 5990;
    ServShptLine@1005 : Record 5991;
    DimMgt@1006 : Codeunit 408;
    // End of the lines.

    PROCEDURE PrintRecords@3(ShowRequestForm@1000 : Boolean);
    VAR
    ReportSelection@1001 : Record 77;
    BEGIN
    ...
    Replacement code 2
    ...CODE
    {
    VAR
    CustLedgEntry@1001 : Record 21;
    PostCode@1002 : Record 225;

    // Add the following lines.
    ServShptHeader@1003 : Record 5990;
    Text1110000@1110001 : TextConst 'ENU=Posted Service Shipment %1 can not be deleted.';
    // End of the lines.

    PROCEDURE PrintRecords@3(ShowRequestForm@1000 : Boolean);
    VAR
    ReportSelection@1001 : Record 77;
    BEGIN
    ...

Prerequisites

You must have one of the following products installed to apply this hotfix:
  • The Portuguese version of Microsoft Dynamics NAV 2009 R2
  • The Portuguese version of Microsoft Dynamics NAV 2009 Service Pack 1

Removal information

You cannot remove this hotfix.

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More Information

For more information about hotfix 2693445, click the following article number to view the article in the Microsoft Knowledge Base:
2693445 You can delete posted sales documents unexpectedly after you print and send the documents to customers in the Portuguese version of Microsoft Dynamics NAV 2009

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kb, kbqfe, kbmbspartner, kbmbsmigrate, kbmbsquickpub, kbsurveynew, kbnoloc, kbmbscodefix

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Article Info
Article ID : 2710474
Revision : 1
Created on : 1/7/2017
Published on : 8/10/2012
Exists online : False
Views : 256