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Data corruption occurs when a sparse file undergoes random write stress in Windows 7 or in Windows Server 2008 R2


View products that this article applies to.

Symptoms

On a computer that is running Windows 7 or Windows Server 2008 R2, a sparse file undergoes random write stress, and the data in the sparse file is overwritten with 64 kilobytes (KB) of zeros. For example, there are two threads that perform a write operation to the sparse file. When the two threads write to the same 64-KB block, the data in one write operation becomes zero.

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Cause

This issue occurs because of a race condition in the NTFS file system driver. This behavior causes data corruption under heavy write stress for sparse files. The scenario is limited only to sparse files.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760
    0.17xxx
    Windows 7 and Windows Server 2008 R2RTMGDR
    6.1.760
    0.21xxx
    Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.17xxx
    Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.21xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTime
Ntfs.sys6.1.7600.170251,210,22417-May-201204:47
Ntfs.sys6.1.7600.212101,210,73609-May-201204:50
Ntfs.sys6.1.7601.178431,211,76017-May-201204:49
Ntfs.sys6.1.7601.219901,212,27209-May-201204:40
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
Ntfs.sys6.1.7600.170251,656,68817-May-201205:23
Ntfs.sys6.1.7600.212101,680,24009-May-201205:42
Ntfs.sys6.1.7601.178431,659,76017-May-201205:40
Ntfs.sys6.1.7601.219901,687,40809-May-201205:42
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
Ntfs.sys6.1.7600.170253,553,13617-May-201204:24
Ntfs.sys6.1.7600.212103,553,13609-May-201204:34
Ntfs.sys6.1.7601.178433,555,69617-May-201204:19
Ntfs.sys6.1.7601.219903,556,20809-May-201204:35

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about sparse files, visit the following Microsoft website:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_1c43c69a50b0ceac06a24803e8318475_31bf3856ad364e35_6.1.7600.17025_none_b5b5a2e9fa110690.manifest
File versionNot applicable
File size692
Date (UTC)17-May-2012
Time (UTC)12:31
File nameX86_4f286ccead527833d4a7f8b75cd6575b_31bf3856ad364e35_6.1.7601.17843_none_45d44fe9050da9b7.manifest
File versionNot applicable
File size692
Date (UTC)17-May-2012
Time (UTC)12:31
File nameX86_96630e511b5bdfd1d3726a35007ed507_31bf3856ad364e35_6.1.7600.21210_none_f3d4f9585038aa9c.manifest
File versionNot applicable
File size692
Date (UTC)17-May-2012
Time (UTC)12:31
File nameX86_dfb3886b4bc14f3805e9aa3a5dbeb5a6_31bf3856ad364e35_6.1.7601.21990_none_70b6d1b71f31b828.manifest
File versionNot applicable
File size692
Date (UTC)17-May-2012
Time (UTC)12:31
File nameX86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.17025_none_a68842ee7e0ea98a.manifest
File versionNot applicable
File size14,508
Date (UTC)17-May-2012
Time (UTC)05:10
File nameX86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.21210_none_a717b0199728abd7.manifest
File versionNot applicable
File size14,508
Date (UTC)09-May-2012
Time (UTC)05:12
File nameX86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.17843_none_a857294c7b46e48f.manifest
File versionNot applicable
File size14,508
Date (UTC)17-May-2012
Time (UTC)05:17
File nameX86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.21990_none_a8a7b59d948fc409.manifest
File versionNot applicable
File size14,508
Date (UTC)09-May-2012
Time (UTC)05:07
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_09920ea00f2bd9c60da9e19a9b450b9c_31bf3856ad364e35_6.1.7600.17025_none_9114ece6ec202316.manifest
File versionNot applicable
File size696
Date (UTC)17-May-2012
Time (UTC)12:31
File nameAmd64_ebfe6b99c7fbb3d2d575acdd08f8bc8a_31bf3856ad364e35_6.1.7601.21990_none_c7a2cd724e76c451.manifest
File versionNot applicable
File size696
Date (UTC)17-May-2012
Time (UTC)12:31
File nameAmd64_f2735c31a083fcb4a249aa2dfac8c016_31bf3856ad364e35_6.1.7600.21210_none_f1e2f960db262e94.manifest
File versionNot applicable
File size696
Date (UTC)17-May-2012
Time (UTC)12:31
File nameAmd64_f374640c89a864b19b5f51ce48dcc8fe_31bf3856ad364e35_6.1.7601.17843_none_451a4dcdeb3f9726.manifest
File versionNot applicable
File size696
Date (UTC)17-May-2012
Time (UTC)12:31
File nameAmd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.17025_none_02a6de72366c1ac0.manifest
File versionNot applicable
File size14,514
Date (UTC)17-May-2012
Time (UTC)06:10
File nameAmd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.21210_none_03364b9d4f861d0d.manifest
File versionNot applicable
File size14,514
Date (UTC)09-May-2012
Time (UTC)06:11
File nameAmd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.17843_none_0475c4d033a455c5.manifest
File versionNot applicable
File size14,514
Date (UTC)17-May-2012
Time (UTC)06:12
File nameAmd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.21990_none_04c651214ced353f.manifest
File versionNot applicable
File size14,514
Date (UTC)09-May-2012
Time (UTC)06:12
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_0e3217de9133dc4956b2d24c204dd85d_31bf3856ad364e35_6.1.7600.17025_none_e99c22ff60afb4ae.manifest
File versionNot applicable
File size694
Date (UTC)17-May-2012
Time (UTC)12:31
File nameIa64_3f3e40e3c7d7f1de355106dc30b72aec_31bf3856ad364e35_6.1.7600.21210_none_0508ef2be8bfa5a7.manifest
File versionNot applicable
File size694
Date (UTC)17-May-2012
Time (UTC)12:31
File nameIa64_58dd3d865d95289dd081be0d665d7887_31bf3856ad364e35_6.1.7601.17843_none_9aede6c5e06da110.manifest
File versionNot applicable
File size694
Date (UTC)17-May-2012
Time (UTC)12:31
File nameIa64_9b8efb12888124608bceecb0373bfc3f_31bf3856ad364e35_6.1.7601.21990_none_2f20eda1ea11968c.manifest
File versionNot applicable
File size694
Date (UTC)17-May-2012
Time (UTC)12:31
File nameIa64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.17025_none_a689e6e47e0cb286.manifest
File versionNot applicable
File size14,511
Date (UTC)17-May-2012
Time (UTC)06:06
File nameIa64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.21210_none_a719540f9726b4d3.manifest
File versionNot applicable
File size14,511
Date (UTC)09-May-2012
Time (UTC)06:08
File nameIa64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.17843_none_a858cd427b44ed8b.manifest
File versionNot applicable
File size14,511
Date (UTC)17-May-2012
Time (UTC)06:02
File nameIa64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.21990_none_a8a95993948dcd05.manifest
File versionNot applicable
File size14,511
Date (UTC)09-May-2012
Time (UTC)06:03

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Keywords: kb, kbsurveynew, kbautohotfix, kbhotfixserver, kbexpertiseinter, kbqfe, kbfix

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Article Info
Article ID : 2708811
Revision : 1
Created on : 1/7/2017
Published on : 6/13/2012
Exists online : False
Views : 251