Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Event ID 10007 error logged in Application event log after uninstalling an application

Event ID 10007 error logged in Application event log after uninstalling an application

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a computer running Windows 7 or Windows Server 2008 R2.
  • An application is installed that uses the Microsoft Windows Installer 4.0 or 5.0 for installation and servicing on Windows.
  • You uninstall the application.

In this scenario, after the uninstall has finished, you may see an error similar to the following logged in the Windows Application event log:

Log Name: Application
Source: Microsoft-Windows-RestartManager
Date: Date
Event ID: 10007
Task Category: None
Level: Error
User: UserGUID
Computer: ComputerName

Description: Application or service 'ApplicationName' could not be restarted.

↑ Back to the top

Cause

This event log error occurs when Restart Manager attempts to restart the application or service after it has already been uninstalled. By default, applications that use Windows Installer 4.0 or 5.0 for installation and servicing on Windows automatically use Restart Manager.

↑ Back to the top

Resolution

This event error can be safely ignored.

↑ Back to the top

More Information

For more information on Restart Manager or the Event ID 10007, click on one of the links below.

Restart Manager
http://msdn.microsoft.com/en-us/library/windows/desktop/cc948910(v=vs.85).aspx

Using Windows Installer with Restart Manager
http://msdn.microsoft.com/en-us/library/windows/desktop/aa372466(v=vs.85).aspx

Event ID 10007 - Application or Service Restart Status
http://technet.microsoft.com/en-us/library/dd393101(v=ws.10).aspx


↑ Back to the top

Keywords: kb

↑ Back to the top

Article Info
Article ID : 2704186
Revision : 1
Created on : 1/7/2017
Published on : 4/21/2012
Exists online : False
Views : 583