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You cannot restart a provisioned computer in a power-saving mode in System Center 2012 Configuration Manager

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Symptoms

Consider the following scenario:
  • You have a provisioned computer in a power-saving mode.
  • You start the Microsoft System Center 2012 Configuration Manager console on a different computer and then locate the Devices node under Assets and Compliance.
  • You right-click the provisioned computer, point to Out of Band Management, and then click Power Control.
  • In the Power Control dialog box, you select Restart Computer and then click OK.

In this scenario, you cannot restart the provisioned computer. Instead, the computer just wakes up.

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Workaround

To work around this behavior, wake up the provisioned computer, and then restart the computer. To do this for the provisioned computer, follow these steps:
  1. Open the Power Control dialog box, select Power On, and then click OK.
  2. Open the Power Control dialog box, select Restart Computer, and then click OK.

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Status

This behavior is by design in System Center 2012 Configuration Manager.

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Keywords: kbtshoot, kbprb, kbexpertiseinter, kbsurveynew, kb, SCCM

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Article Info
Article ID : 2704014
Revision : 3
Created on : 8/27/2018
Published on : 8/27/2018
Exists online : False
Views : 475