A. Permissions, we recommend that all Microsoft Dynamics GP users have at a minimum read/write/modify, if not Full Control permissions, to the following:
1. The Microsoft Dynamics GP 2010 code folder itself. By default, this will be C:\Program Files\Microsoft Dynamics\GP2010
2. Any shared network folders that contain modified forms and/or reports dictionary files for Microsoft Dynamics GP.
3. The user's own TEMP directory.
B. Missing UserData folder
1. On the user's machine, click
Start, click
Run, type in the following and click Enter:
%appdata%\Microsoft\Internet Explorer
2. The UserData folder is a system folder so you may not see it appear. How you can verify whether it exists or not is to attempt to create a new
UserData folder, which should give you a message that this folder already exists.
3. If the UserData folder doesn't exist, create it in this location.
C. Users Temporary Internet Files
1. On the machine that the user is using with Microsoft Dynamics GP, click
Start, click
Control Panel and then click on
Internet Options (you can also access this in Internet Explorer)
2. In the Internet Options window, click on the
General tab.
3. Under Browsing History, click the
Delete... button.
4. Select
Temporary Internet Files,
Cookies and
History options and then click the
Delete button.
5. Also under the Browsing History section, click the
Settings button and verify that
Every Time I visit the Web Page option is selected.
6. Click
OK to close out of all windows after saving any changes.
D. Missing or corrupt Office Web Components.
Note: If you have already installed the Office Web Components please try to run a repair on the installs. This will resolve any issues with the installs.
If you use the 2007 or 2010 Office programs, you must install the Office Web Components for Office 2003.
To obtain the Office Web Components for Office 2007, visit the following Microsoft Web site:
Microsoft Office 2003 Web Components Service Pack 1 (SP1) for the 2007 Microsoft Office System
Note The Office Web Components for Office 2007 are a service pack for the Office Web Components for Office 2003. You must install Office Web Components for Office 2003 before you install this service pack.
E. UAC
1. If running Dynamics GP on a newer operating system, such as Windows 7 or Windows Server 2008, click
Control Panel, then click
User Accounts.
2. Click on
Change User Account Control settings.
3. If not already set this way, change the setting to be
Never notify and click
OK. This will require a reboot of the machine for the changes to take place.
4. Once the machine is rebooted, launch Microsoft Dynamics GP 2010 again and verify whether the script errors remain.