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  2. User A that is granted the Full Access permission to User B’s mailbox cannot see detailed free/busy information for User B in an Exchange Server 2010 environment

User A that is granted the Full Access permission to User B’s mailbox cannot see detailed free/busy information for User B in an Exchange Server 2010 environment

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You grant User A the Full Access permission to User B’s mailbox in a Microsoft Exchange Server 2010 environment.
  • User B creates some meetings or some appointments.
  • User A tries to view the free/busy information of User B.
In this scenario, User A can only see the time of the meetings or the appointments. However, User A cannot see the detailed free/busy information, such as the subject or the location of meetings or appointments.

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Cause

This issue occurs because the Exchange server checks the permissions for the mailbox incorrectly.

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Resolution

To resolve this issue, install the following update rollup:
2706690 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 2

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Workaround

To work around this issue, grant User A the folder-level permission for the Calendar folder of User B’s mailbox.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to manage Full Access permissions, go to the following Microsoft website:
Manage Full Access permissions
For more information about folder-level permissions, go to the following Microsoft website:
Setting folder-level permissions
For more information about the Add-MailboxFolderPermission cmdlet, go to the following Microsoft website:
General information about the Add-MailboxFolderPermission cmdlet

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2701162
Revision : 1
Created on : 1/7/2017
Published on : 8/14/2012
Exists online : False
Views : 323