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Host Integration Server 2009 Error when installing CU2

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Symptoms

Installing Host Integration Server 2009 CU 2 from, 2645939 Cumulative Update Package 2 for Host Integration Server 2009
https://vkbexternal.partners.extranet.microsoft.com/VKBWebService/ViewContent.aspx?scid=KB;EN-US;2645939 on a Host Integration 2009 x64 bit Server results in an error message, "Internal Error 2711. MSMQ_MQSERIES_Bridge."

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Cause

When the "Hotfix Download Available, View and request downloads" link is selected you are taken to a Hotfix Request page. Under Step 1 it defaults to the Platform you have installed on the computer you are accessing the link from. This may be the wrong version for your HIS installation. If you access the link from a 32 bit server you will download and attempt to apply the x86 version of CU2 on an x64 box resulting in the error message.

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Resolution

Click on the "Show hotfixes for all platforms and lanquages" link. This will exposes both the x86 and x64 bit versions of the Cumulative Update. Download and apply the correct version.

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Keywords: kb

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Article Info
Article ID : 2701152
Revision : 1
Created on : 1/7/2017
Published on : 4/11/2012
Exists online : False
Views : 336