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You are disconnected from a RemoteApp application when you minimize the main frame window of a RemoteApp application that is published in Windows Server 2008 R2


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install the Remote Desktop Session Host role service on a computer that is running Windows Server 2008 R2.
  • You publish a RemoteApp application on the computer that supports the Remote Applications Integrated Locally (RAIL) feature.
  • You connect to the RemoteApp application from a client computer.
  • You minimize the main frame window of the RemoteApp application.
  • There are no other visible top-level windows.
In this scenario, you are disconnected from the RemoteApp application.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 or Windows Server 2008 R2 Service Pack 1 (SP1). Additionally, you must have the Remote Desktop Session Host role service installed.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows Server 2008 R2RTMGDR
    6.1.760 1.17xxxWindows Server 2008 R2SP1GDR
    6.1.760 1.21xxxWindows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Rdpinit.exe6.1.7601.21959178,68806-Apr-201207:31x64
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21959300,03206-Apr-201207:31x64
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable
Tserrredir.dll6.1.7601.1751413,31220-Nov-201013:27x64
Rdpinit.exe6.1.7601.21959178,68806-Apr-201207:31x64
Rdpinit.mofNot applicable1,19710-Jun-200920:44Not applicable
Rdpshell.exe6.1.7601.21959300,03206-Apr-201207:31x64
Rdpshell.mofNot applicable1,20010-Jun-200920:44Not applicable
Terminalservices-remoteapplications-clientsku-ppdlic.xrm-msNot applicable3,06706-Apr-201207:56Not applicable
Tserrredir.dll6.1.7600.1638513,31214-Jul-200901:41x64
Rdpinit.exe6.1.7601.21959162,30406-Apr-201207:36x86
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21959261,63206-Apr-201207:36x86
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Rdpinit.exe6.1.7601.21959414,20806-Apr-201206:21IA-64
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21959662,01606-Apr-201206:21IA-64
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable
Tserrredir.dll6.1.7601.1751427,13620-Nov-201010:28IA-64
Rdpinit.exe6.1.7601.21959162,30406-Apr-201207:36x86
Rdpinit.mofNot applicable1,19705-Nov-201002:01Not applicable
Rdpshell.exe6.1.7601.21959261,63206-Apr-201207:36x86
Rdpshell.mofNot applicable1,20005-Nov-201002:01Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
File nameAmd64_15f428c7610d13c82791c646135ac3d4_31bf3856ad364e35_6.1.7601.21959_none_5961ace67797b3b4.manifest
File versionNot applicable
File size727
Date (UTC)06-Apr-2012
Time (UTC)16:23
PlatformNot applicable
File nameAmd64_4d57e55f4d0dc523804c23d19e7b1da3_31bf3856ad364e35_6.1.7601.21959_none_50150d34b93382d5.manifest
File versionNot applicable
File size727
Date (UTC)06-Apr-2012
Time (UTC)16:23
PlatformNot applicable
File nameAmd64_e42af5de84dba9b6b0d5af05c4c44e1f_31bf3856ad364e35_6.1.7601.21959_none_ed673910f8d3ea55.manifest
File versionNot applicable
File size737
Date (UTC)06-Apr-2012
Time (UTC)16:23
PlatformNot applicable
File nameAmd64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21959_none_a099a3b8cc3aa17b.manifest
File versionNot applicable
File size9,324
Date (UTC)06-Apr-2012
Time (UTC)16:46
PlatformNot applicable
File nameAmd64_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.1.7601.21959_none_7d648a0775fca2e0.manifest
File versionNot applicable
File size10,718
Date (UTC)06-Apr-2012
Time (UTC)16:46
PlatformNot applicable
File nameWow64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21959_none_aaee4e0b009b6376.manifest
File versionNot applicable
File size6,618
Date (UTC)06-Apr-2012
Time (UTC)08:23
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_4f9e1b663fb23a03cd1e8f3ab0d391b0_31bf3856ad364e35_6.1.7601.21959_none_9ca793f3f61b65d9.manifest
File versionNot applicable
File size1,094
Date (UTC)06-Apr-2012
Time (UTC)16:22
PlatformNot applicable
File nameIa64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21959_none_447cac2b13db3941.manifest
File versionNot applicable
File size9,321
Date (UTC)06-Apr-2012
Time (UTC)16:23
PlatformNot applicable
File nameWow64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.1.7601.21959_none_aaee4e0b009b6376.manifest
File versionNot applicable
File size6,618
Date (UTC)06-Apr-2012
Time (UTC)08:23
PlatformNot applicable

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseadvanced, kbsurveynew, KB2696020

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Article Info
Article ID : 2696020
Revision : 1
Created on : 5/9/2012
Published on : 5/9/2012
Exists online : False
Views : 335