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  2. The E-mail Signature text box is not editable in Outlook Web App when you use Google Chrome in an Exchange Server 2010 environment

The E-mail Signature text box is not editable in Outlook Web App when you use Google Chrome in an Exchange Server 2010 environment

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Symptoms

When you use Google Chrome to sign in to Outlook Web App in a Microsoft Exchange Server 2010 environment, the E-Mail Signature text box under the Settings tab is not editable.

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Cause

This issue occurs because the rich text editor (RTE) for the E-mail Signature text box is disabled in Outlook Web App when you use Google Chrome.


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Resolution

To resolve this issue, install the update rollup that is described in the following article in the Microsoft Knowledge Base: 
2685289 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2695022
Revision : 1
Created on : 1/7/2017
Published on : 5/29/2012
Exists online : False
Views : 288