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Windows 8 fails to boot after installation of Client Hyper-V feature on Gigabyte systems

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Symptoms

After enabling the Client Hyper-V feature on a Windows 8-based computer, the computer may hang while booting. This may also occur after installing the Windows Phone 8 SDK due to it's dependency on installing the Client Hyper-V feature.

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Cause

This problem occurs on computers with GIGABYTE motherboards, and has USB 3.0 host controllers enabled in the BIOS.

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Resolution

Update the BIOS/Firmware of the computer to the latest supported release by GIGABYTE.

For additional troubleshooting steps related to the installation of the Windows Phone 8 SDK, see this following article:

http://social.msdn.microsoft.com/Forums/en-US/wptools/thread/b06cc9f2-aa5e-4cb3-9df1-0c273e1dfd68

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More Information

The following system models have been confirmed to have this issue:

GA-Z68A-D3H-B3
GA-H67A-D3H-B3
Additional models may also be affected containing an Etron USB 3.0 eXtensible Host Controller

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Keywords: kb

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Article Info
Article ID : 2693144
Revision : 1
Created on : 1/7/2017
Published on : 12/20/2012
Exists online : False
Views : 378