Resolution 1
In Active Directory, the user does not have a display name. The user must have a display name for Management Reporter Security to work correctly.
Resolution 21. Have all users close Management Reporter 2.0.
2. At the server, in the
Contol Panel, click
Administrative Tools and then click
Internet Information Services (IIS) Manager.
3. In the left hand pane, expand the server name and then click
Application Pools.
4. Right-click
Management Reporter and then click
Advanced Settings.
5. Under
Process Model section, click the elispse button (...) at the end of the
Identity field.
6. Click
Custom Account and then click
Set.
7. Enter a domain user, with a password that does not expire. Click
OK to close.
8. Add the same user into SQL Management Studio.
a. Expand
Security and then click
Logins.
b. Right-click
Logins and then click
New Login.
c. Click the
Search button, enter the domain user, and then click
OK.
d. Click
User Mapping and then click to highlight the ManagementReporter database.
e. Grant the following permissions:
- Public
- GeneralUser
- db_datareader
9. Restart IIS by using the following steps.
a. Click
Start and then click
Run.
b. Type:
cmd c. On the DOS line type:
iisreset10. Log back into Management Reporter.
Resolution 31. Open the
Configuration Console for Management Reporter 2012.
2. Click
Management Reporter Services in the left navigation pane.
a. Click
Remove Application Service and then choose
Yes.
b. Click
Remove Process Service and then choose
Yes.
3. To re-install both services, click
File and then click
Configure.
a. Mark only the
Management Reporter Application Service and the
Management Reporter Process Service, and then click
Next.
b. In the Service account section, click the Account drop-down, choose
NT AUTHORITY\NETWORK SERVICE or use a dedicated domain\username account with the proper permissions.
c. Complete the remaining sections and then click
Next.
d. Click
Configure to add both services.