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FIM 2010 Update 2 fails to install


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Summary

You fail installing Update 2 for Forefront Identity Manager 2010 with the error message ""FIM Synchronization Service was not successfully installed. To install FIM Synchronization Service, run this wizard again."

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More Information

Creating a MSI log as explained in http://support.microsoft.com/kb/2223300 will show:

Action 13:09:18: DetectServiceAccount.
Action start 13:09:18: DetectServiceAccount.
MSI (c) (B0:30) [13:09:18:285]: Transforming table CustomAction.

MSI (c) (B0:30) [13:09:18:285]: Transforming table CustomAction.

MSI (c) (B0:30) [13:09:18:285]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (c) (B0:30) [13:09:18:285]: Transforming table Binary.

MSI (c) (B0:30) [13:09:18:285]: Transforming table Binary.

MSI (c) (B0:30) [13:09:18:285]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (B0:30) [13:09:18:332]: Creating MSIHANDLE (7) of type 790542 for thread 1328
MSI (c) (B0:CC) [13:09:18:332]: Invoking remote custom action. DLL: C:\Users\V23656~1.LDD\AppData\Local\Temp\2\MSI16AB.tmp, Entrypoint: DetectServiceAccount
MSI (c) (B0:CC) [13:09:18:426]: Closing MSIHANDLE (7) of type 790542 for thread 1328
Action ended 13:09:18: DetectServiceAccount. Return value 3.
MSI (c) (B0:30) [13:09:18:442]: Doing action: SetupCompleteError
Action 13:09:18: SetupCompleteError.


This will happen if you configured the account used to start the Forefront Identity Manager Synchronization Service using the UPN (Universal Prinzipal Name, i.e. name@company.com). Change the service account using the domain\user syntax and run the Update 2 Installation again.

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Keywords: kb

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Article Info
Article ID : 2687913
Revision : 1
Created on : 1/7/2017
Published on : 7/30/2012
Exists online : False
Views : 206