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Description of the Office 2010 hotfix package (Gfx-x-none.msp; Oart-x-none.msp; Oartconv-x-none.msp): August 28, 2012

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Summary

This article describes the issues that are fixed in the Microsoft Office 2010 hotfix package that is dated August 28, 2012.

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INTRODUCTION

Issues that this hotfix package fixes

  • Excel documents that use the XLSX format and that contain several charts take longer to print in Microsoft Excel 2010 than in Excel 2007.
  • Assume that you open a presentation that contains different shapes that are layered in slide view in Microsoft PowerPoint 2010. Additionally, assume that one of the shapes (shape A) contains date information that is updated automatically. When you click the date information, shape A and the shapes that have a higher Z-order than shape A disappear temporarily.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have Office 2010 Service Pack 1 (SP1) installed.  For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2510690 List of all Office 2010 SP1 packages

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information
File nameFile versionFile sizeDateTime
Office2010-kb2687387-fullfile-x86-glb.exe14.0.6126.500013,364,94416-Aug-1222:38

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Gfx-x-none.mspNot Applicable917,50416-Aug-1212:49
Oart-x-none.mspNot Applicable8,030,20816-Aug-1212:49
Oartconv-x-none.mspNot Applicable3,713,53616-Aug-1212:49

Gfx-x-none.msp file information

File nameFile versionFile sizeDateTime
Gfx.dll14.0.6126.50001,757,29615-Aug-1221:34
Oart-x-none.msp file information
File nameFile versionFile sizeDateTime
Oart.dll14.0.6126.500020,528,75215-Aug-1221:41
Oartconv-x-none.msp file information
File nameFile versionFile sizeDateTime
Oartconv.dll14.0.6125.500011,133,55219-Jul-1214:42

x64

Download information
File nameFile versionFile sizeDateTime
Office2010-kb2687387-fullfile-x64-glb.exe14.0.6126.500016,690,81616-Aug-1222:33
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Gfx-x-none.mspNot Applicable1,059,32816-Aug-1212:12
Oart-x-none.mspNot Applicable9,451,00816-Aug-1212:12
Oartconv-x-none.mspNot Applicable5,335,55216-Aug-1212:12

Gfx-x-none.msp file information

File nameFile versionFile sizeDateTimePlatform
Gfx.dll14.0.6126.50002,530,92815-Aug-1221:32x64
Oartconv-x-none.msp file information
File nameFile versionFile sizeDateTime
Oartconv.dll14.0.6125.500019,211,37619-Jul-1215:02
Oart-x-none.msp file information
File nameFile versionFile sizeDateTime
Oart.dll14.0.6126.500029,822,06415-Aug-1221:39

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbqfe, kbcu, kbsurveynew, kbexpertiseinter, kbhotfixserver, kbhotfixrollup, kbautohotfix, kbhotfixallversions

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Article Info
Article ID : 2687387
Revision : 2
Created on : 3/30/2017
Published on : 3/30/2017
Exists online : False
Views : 338