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[SDP 2][9FD0E15B-6357-4C50-B8EC-74949E538A38] Dynamics GP Update Diagnostic on Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008

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Summary

The Dynamics GP Update Diagnostic for Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008 is designed to collect client & server settings for Microsoft Dynamics GP with specific information for Dynamics GP Upgrade issues.

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More Information

This article describes the information collected from a machine when running Dynamics GP on Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008 machines.

Information Collected

SQL Query DU000010 duFileList
DescriptionFile Name
Table – DYNAMICS..DU000010DYNAMICS_DU000010.*


SQL Query DB_Upgrade
DescriptionFile Name
Table – DYNAMICS..DB_UpgradeDYNAMICS_DB_Upgrade.*


SQL Query DU000030 Failed Table Query
DescriptionFile Name
Table – DYNAMICS..DU000030/SY01500/DU000010Failed_Table_FailedCompanyTables_DYNAMICS.*


SQL Query sp_help <failed table>
DescriptionFile Name
For any table that has failed to update correctly, run sp_help on the tableFailed_Table_sp_help_XXXX.*


Log Files
DescriptionFile Name
Dynamics client install log (duInstall.log)
Dynamics GP install Log File (GPInstall.log)
Dynamics GP Login Errors (GP_LoginErrors.log)
Dynamics Installer Log File (MSI****.log)
Script.log (if 1 day or less old)
DexSql.log (if 1 day or less old)
Profile.txt (if 1 day or less old)		duInstall.Log
GPInstall_<user>.Log
GP_loginerrors_<user>.log
MSI***<user>.log
Script*.log
Dexsql*.log
Profile*.txt


Additional Information

This diagnostic will run with SQL credentials chosen by the user.  Administrative rights to the local machine is preferred (but not required) as this diagnostic may collect local files & lists of file names.

This diagnostic will also collect information as detailed in this KB:

2640011 [SDP 3][cd735886-e25a-4d66-a351-7469261e2cee] Microsoft Dynamics GP System Baseline for Windows 7 and for Windows Server 2008 R2

References

KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT)
http://support.microsoft.com/kb/926079

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2684569
Revision : 1
Created on : 1/7/2017
Published on : 3/2/2012
Exists online : False
Views : 288