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XCON: Event ID 9406 and Event ID 2240 Messages Occur When Starting the Message Transfer Agent


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This article was previously published under Q268227

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Symptoms

In Microsoft Exchange Server, the message transfer agent (MTA) does not start and you may receive the following event ID messages:
Date:		7/6/00		Event ID: 	168
Time:		4:00:06 PM	Source:		MSExchangeMTA
User:		N/A		Type:		Warning
Computer:	SERVER  	Category;	Directory access

Unable to find the global domain information for the /o=ORGANIZATION/ou=SITE
/cn=Configuration/cn=Site-Addressing Microsoft Exchange site.
[MTA MAIN BASE 1 273] (12) 

Date:		7/6/00		Event ID: 	2240
Time:		5:10:01 PM	Source:		MSExchangeMTA
User:		N/A		Type:		Warning
Computer:	SERVER  	Category;	Directory Access

Directory operation (ds_bind) failed with problem DS_E_INSUFFICIENT_ACCESS_RIGHTS.
[RD Server MAIN BASE 1 116] (12) 

Date:		7/6/00		Event ID: 	9406
Time:		4:00:06 PM	Source:		MSExchangeMTA
User:		N/A		Type:		Warning
Computer:	SERVER  	Category;	Directory access

There is not enough Performance Monitor memory to display the MTA Connections information.
Stop attached Performance Monitors and re-start the MTA. [BASE MAIN BASE 1] (14)
				

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Resolution

To resolve this behavior, verify that the service account role is set to service account administrator on the site object.

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More information

This behavior occurs after a disaster recovery process. If you change the Directory Access, Field Engineering and X.400 MTA logging levels to maximum, more accurate events are logged.

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Keywords: KB268227, kbprb

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Article Info
Article ID : 268227
Revision : 5
Created on : 10/28/2006
Published on : 10/28/2006
Exists online : False
Views : 256