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Exception code 0xc00000fd when the Lync Server Front-End service crashes in a Lync Server 2010 environment

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Symptoms

Assume that users hold a conference that contains lots of participants in a Microsoft Lync Server 2010 environment. In this situation, the Lync Server Front-End service crashes when the Archiving service tries to write data to the SQL database. Additionally, the following exception code is received:
0xc00000fd
Also, the following event is logged in the Application log:
Note The time stamp, Ntdll.dll version number, process id, and application start time in the description of the error message are based on the environment.

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Cause

This issue occurs because the Archiving agent on the server tries to collect the information of each user who is in the instant message (IM) Delivery Notification report.

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Resolution

To resolve this issue, install the following update:

2701585 Description of the update for Lync Server 2010: June 2012

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More Information

For more information about the IM Delivery Notification, visit the following Microsoft website:
General information about the IM Delivery Notification

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 2680983
Revision : 1
Created on : 1/7/2017
Published on : 6/16/2012
Exists online : False
Views : 337