To resolve this issue, you should copy the file iertutil.dll from the
\dllcache folder to the
\system32�folder. Once the file has been copied, Internet Explorer 8 will complete the installation. To do this, follow the steps in the methods below starting with method 1, if method 1 does not resolve the issue, continue to method 2:
Method 1: Copy the missing file to the system32 folder
- With the error message displayed, press Ctrl + Alt + Delete�together on your keyboard to start the�Task Manager
- In�the Task Manager, click New Task..., type CMD�and�click OK
- Type�the following text�in the�CMD.exe window and�press the�Enter key on your keyboard
Copy C:\Windows\system32\dllcache\iertutil.dll c:\windows\system32
Note: You should see a message saying "1 file copied" (If you see a message saying "File not found" continue to method 2).
- Restart the PC
Note:�Internet Explorer 8 installation will complete. Do not turn off your computer untill the installation is complete. If prompted, restart the PC again
Method 2: Uninstall Internet Explorer 8 and then reinstall using the full download package
- With the error message displayed, press Ctrl + Alt + Delete�together on your keyboard to start the�Task Manager
- In the Task Manager, click New Task...,�type�the following text and click�OK
%windir%\ie8\spuninst\spuninst.exe
The uninstall wizard for Internet Explorer 8 will start, just follow steps in the wizard
Note: You may see instances of the error message, just click OK�and allow the uninstall to continue.
Once completed, the PC will restart. Internet Explorer will revert to a previous version
- Click the�link below to download and install the standalone version of the Internet Explorer 8 installation package
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=43